Read Customer Service Reviews of www.payactiv.com - Trustpilot See this Kraken review to learn the pros and cons of Kraken. You can make up to three cash advance transactions per pay period. If your employer is enrolled in the Payactiv EWA program, youll be able to access funds from your paycheck up to two days in advance (four days in advance if youre a government employee). Learn more about Apollo.io Create a free account No credit card. Ronnie OConnor was AMAZING he was so efficient and went above and beyond to make sure a resolution was met and was such a great active listener. Direct deposits of paychecks may also appear on the PayActiv debit card up to 2 days before they would normally be processed. We spend hundreds of hours researching the best HR and recruiting software so you dont have to. As such, it permits employees to access up to 50% of their paycheck prior to payday. Payactiv Payactiv Write a Review Starting Price: $1 Alternatives to Payactiv Claim this Software page Payactiv is available for Cloud, iPhone, iPad and Android. Payactiv provides an FAQ section, webinars, and blogs with useful industry insights for self-serve. As a proud B Corp, Payactiv holds itself to the highest verified standards of transparency and accountability. Like other cash advance apps, Payactiv also offers financial wellness services. PayActiv is not a credit card or a payday loan company. The customer service team is no help you ask for one thing they send to something else, The app does not update its self and you cant get any one to help with that.This whole app is trash they just need to start over. Please mention App reviews in the subject line of your email so that we can assist you in a timely manner. Advertiser Disclosure: Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. I will never forget this. So far weve moved $5B+ in wages to workers, helping save $400M+ in predatory fees and penalties.**. Or if I brought up my case number, they would stop replying and end the chat/call. I wish my employer used a more reliable system. A instant EWA was not going through even though I submitted for instant pay, a 1.99 fee. Financial insights With the mobile app you can get financial advice, budgeting tools, tips on saving and a way to track your spending. We always try our best to do our job well and your kind words make it all worthwhile. This could put you at risk of getting caught in a cycle of debt. Told me of 2 offers I haven't received after being w u a yr. Amazing attitude and you should have him cross train other operators. We may receive compensation from our partners for placement of their products or services. Workers whose employers are part of the PayActiv EWA program can receive a cash advance of up to 50% of their pay earned. Have a blessed day. New York, NY, 10016. Compare OrbisPay vs. Payactiv using this comparison chart. Your employer may also need to share your name and employee ID, along with your information about when you clock in and clock out. All Right Reserved. Grace made sure it happened n it is now resolved. First, since the money in your PayActiv account is held by Central Bank of Kansas City, an FDIC-insured institution, your money up to $250,000 is protected. PayActiv is a revolutionary fintech company providing a needed service for many workers who need just a little help getting from paycheck to paycheck. I just being honest tho this company is no good. We always try our best to do our job well, and your kind words make it all worthwhile. Albert Wick amazing, skilled, and delightful human being thank you again. There are many popular cash advance apps available today that can help people avoid high-interest credit card cash advances or predatory payday loans. CREDIT KARMA OFFERS, INC. 1100 Broadway, STE 1800 Oakland, CA 94607, Credit Karma Offers, Inc. NMLS ID# 1628077 | Licenses | NMLS Consumer Access, MoneyLion loan review: Credit-builder loans for members. PayActive interfaces with your employer's time and attendance system to make your pay available as it is earned, rather than waiting until payday. . But Payactiv takes reasonable measures to protect its customers information from theft and loss using SSL encryption techniques and authentication procedures. Hmm, It sounds like youre looking for Customer Support instead of our Sales team. :). Have a blessed day. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. finder.com is a financial comparison and information service, not a bank or product provider, We cannot provide you with personal advice or recommendations, Possible Finance Mobile Installment Loans, Fast5kLoans Short-term Loans Connection Service, Instant to a Payactiv card, otherwise up to 48 hours, 2.63 out of 5 stars, based on 41 customer reviews, 3.3 out of 5 stars, based on 354 customer reviews, 4.8 out of 5 stars, based on 28,100 customer reviews, 4.7 out of 5 stars, based on 29,699 customer reviews, Instant in some cases otherwise up to two business days, Register on app and connect to bank account before requesting funds as needed, Apply online and connect to bank account each time you apply, Available to salaried and hourly employees, Limited options if your employer isnt enrolled in Payactiv, Potential program fees of up to $5 per pay period, SmartSave tool to help you set monthly savings goals, Access to online banking through the Payactiv debit cards, Exclusive discounts on gas, prescription drugs and other products, Bill pay and the ability to transfer funds to Uber and AmazonCash. If I have any future issues, I know I will be taken care of. Optional, only if you want us to follow up with you. If you get Payactiv through your employer and have a Payactiv Visa Card* with direct deposit, you can access your earned wages at no cost when funds are transferred to the Payactiv Card. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Payactiv operates as a public benefit corporation and certified B Corpusing business as a force for good. All Rights Reserved. They will transfer you 20 times and no knows where your money is. This product doesn't have any reviews yet. They treat you like family. Hi Bella,Thank you for taking the time to write a review about your experience. He was very knowledgeable and suggested the best way to access my money the fastest way possible. What Is DiversyFund? Employees will have to pay between $1 and $2.99 every time they withdraw money from their earned wages., Users have reported that they are extremely disappointed with Payactiv's customer support as representatives either do not respond on time or don't fix the issue quickly.. Dawn Allcot is a full-time freelance writer and content marketing specialist who geeks out about finance, e-commerce, technology, and real estate. It powers financial innovation by giving users the tech . Hi Michelle,We sincerely apologize for your negative experience. Otherwise, it charges these two types of fees: When you request an advance, Payactiv can send the money to your bank account, debit card or a Walmart Money Center. Up to 2 days early deposit of your paycheck2. You may even pay less for Dave than you would with PayActiv, depending on the PayActiv services you use each month. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Have a blessed day. We make money from the interchange rate when you use the Payactiv Visa Card* for online or in-store purchases. . Either way we need more Ronnie OConnors.Thx Again for your help Ron, Hi there,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. If your employer doesnt partner with Payactiv, then this provider might not be worth the trouble. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. . You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Multiple attempts at using live chat were completely ignored with zero response after the initial greeting, in one case after an agent sent the greeting the chat was closed for lack of agents. PayActiv earned its 4.7 score from GOBankingRates based on the following features. Our Lady of the Lake's Faith Fund counters predatory lenders If youre struggling to attract and retain talent, revamping your employee benefits package is a great place to start Employers winning the war 2023 Payactiv, Inc. All Rights Reserved. However, we'd like to learn more about your situation and what exactly happened. Feb 16 I finally get connected to Ned. One of our representatives will be reaching out to you shortly to assist you. These offers do not represent all available deposit, investment, loan or credit products. Dave has a unique feature that helps you find side gigs to earn a little extra cash, which can help if you are consistently running short before payday. Verification can help ensure real people write reviews about real companies. You can get your paycheck two days in advance but only if you sign up for a Payactiv Visa Prepaid Card. Hi Contrast,Thank you for taking the time to write a review about your experience. We're working on your case. Have a blessed day. Their customer representative dont know anything. Learn more at www.payactiv.com. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. they were quick at responding and helping me find a solution! Hi Angelica,We sincerely apologize for your negative experience. I want to give Grace a big thank you for giving me a call back and explaining what happened to my account and getting it cleared. He fixed the issue, even when my phone died and I called back. Yieldstreet is an alternative investment platform that securitizes art, real estate, short-term notes, structured notes and supply chain financing. No loansyour money, in your hands. Shout-out to Ronnie O'Connor for helping me resolve my issues with my lost card. This product doesn't have any reviews yet. Finder is a registered trademark of Hive Empire Pty Ltd, and is used under license by Have a blessed day. This makes it one of the few cash advance providers that doesnt require a bank account. One of our representatives will be reaching out to you shortly. I was extremely frustrated before calling and speaking with Ava. Our hope is that our vendor shortlists and advice are a powerful supplement to your own research. Hence, our vision is simple bring financial security, dignity, and savings to the millions experiencing financial stress. I'm so grateful to have had the wonderful customer service he was able to provide for me. Be sure to include your Employer's name, Employee ID, and Mobile number. Thanks again Ronnie, Hi Rika,Thank you for taking the time to write a review about your experience. PayActiv is a robust financial app, with features that includes automated savings if your PayActiv Visa card is linked to a bank account low balance alerts and capabilities to send money to friends and family who also have PayActiv cards for free. This is maddening. We strive to provide the best experience we can for our customers, and we're sorry that your initial experience did not meet the standard. Ned is amazing. One of our representatives will be reaching out to you shortly to assist you. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. We'd like to turn this around and resolve your issue ASAP. Something went wrong while submitting the form, please, Payactiv costs nothing to the employer and helps them boost employee engagement and reduce turnover by supporting the holistic financial improvement of their employees., Payactiv allows employees to withdraw their earned wages at any point during the month to pay for bills, medical expenses, and more. Workers don't need permission to access earnings prior to payday. Weighing in on the advantages and disadvantages of Payactiv over traditional banking services is a challenging task. Money accessed through PayActiv will show as a deduction on your next paycheck. Just spoke with Davis M. He fixed my issue in less than 5 minutes and was very courteous! Beware Dont Use. Hi Lasheka,We sincerely apologize for your negative experience. We'd like to turn this around and resolve your issue ASAP. Hi Jennifer,Please accept our sincerest apologies for all the inconvenience that you had to face. I don't know if I am allowed to mention my experience with your full name but I recommend Payactiv because of people like Albert Wick who can help you with almost everything you need even if difficult. :), I have been calling trying to chat an leaving emails no response every pay period you all put the hours in right before you can't access funds 5 days before time goes in we can't access funds that's when you all add the hours to give us access but we can't get any money no response to not even chats I called an got hung up on this is day 3 sad. :). Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. eToro Review 2023: Is It the Right Trading Platform for You? Latest Reviews. He kept his word n stayed on contact with me. The review found that, on average, the cost to borrow $500 from a payday lender in Louisiana for four months was $435, or an interest rate of 405%. We always try our best to do our job well, and your kind words make it all worthwhile. Over 3 million HR leaders trust our advice. Payactiv is a popular paycheck advance app offering an inexpensive alternative to payday loans and even some cash advance apps. How long does it take to get money from PayActiv? :). payactiv.com Review - Scam Detector. It works with existing systems and theres no cost to the business in offering Payactiv services as an employee benefit. We'd like to turn this around and resolve your issue ASAP. It goes against our guidelines to offer incentives for reviews. Payactiv is a great place to work. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. LoanPro is a core lending software which specializes in the servicing of loans. Advance up to $250 from your paycheck plus get access to your paychecks up to 2 days early with direct deposit. Its even less expensive than many other cash advance apps, which sometimes require a monthly subscription fee. I had been sick with the flu and was in desperate need of cash for meds. I had a big issue n called for days. Otherwise, you could pay as much as $5 per month. We also ensure all reviews are published without moderation. Have a blessed day. PayActiv Review 2022: Access Your Money Earlier | GOBankingRates We believe that building a financial technology business requires more than great technology and amazing design. Borrow up to $500 with just a few swipes but only for residents of 21 states. Always & foreithe best! Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. PayActiv Pricing, Alternatives & More 2023 - Capterra Your livelihood, in hand No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future Payday loans, installment loans and auto title loans come with high rates and fees which can trap you in a cycle of debt. Otherwise, read on! In terms of security, no app is 100% secure. When I do the chat, they ask me to send in my time sheet and Everytime they tell me that they need an official timesheet, THAT WAS MY OFFICIAL TIMESHEET, the same one I have sent every two weeks after they screw up my time. Traditional real estate investments are limited to people with significant financial resources. Of course, a key consideration when youre using any financial technology or carrying a new debit card is: How is the security? Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more. You might also be interested in the following buyer guides: We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given. :). :), Ronnie OConnor is one of the best customer service employee I ever came in contact with. We strive to provide the best experience we can for our customers, and we're sorry that your previous experience did not meet the standard. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. She is the founder and owner of GeekTravelGuide.net, a travel, technology, and entertainment website. Hi Annie,Our sincerest apologies for the inconvenience. Image: Woman on the street looking at her mobile phone. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. This company offers employers and their employees the opportunity to access their earned wages before payday. Run! Just send an email to support@payactiv.com. Chase Mortgage Review: Competitive Rates and a Generous Homebuyer Grant Program. You're amazing and thank you for your kindness, Hi Romona,Thank you for taking the time to write a review about your experience. by PayActiv "Good safety net" 5.0 (2) Taylor C. Sales representative . Join over 2+ Million people and put yourself ahead. Money is available immediately. Dont use Payactiv. We may also receive compensation if you click on certain links posted on our site. Payactiv is part of a growing trend of apps that offer low-cost alternatives to a more traditional option: the payday loan. California loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-78868. Hi Bill, sincerest apologies for the inconvenience. Insurance related services offered through Credit Karma Insurance Services, LLC, which does business in some states as Karma Insurance Services, LLC. Here are 8 tips for writing great reviews. Payactiv is free to use if you sign up for a Payactiv Visa Payroll Card and request a cash advance. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. Our information is based on independent research and may differ from what you see from a financial institution or service provider. Helping Low-Income Workers Stay Out of Debt - Harvard Business Review :), I cannot say enough about Devon and Grace. This person deserves a raise! One of our representatives will be reaching out to you shortly to assist you. Head to our FAQ page for answers to common questions regarding Payactiv services. I apologize for my frustrations with the previous agents, and am greatly appreciative that I was able to get my concern resolved in such an expedient manner. I've had multiple attempts simply time out waiting for reps to respond. Thanks to both of them for getting this resolved n the excellent customer service. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. If there's anything you need in the future, we're here 24/7. Our team will be in touch ASAP. Be sure to include your Employer's name, Employee ID, and Mobile number. Product name, logo, brands, and other trademarks featured or referred to within Credit Karma are the property of their respective trademark holders. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Sign up for our daily newsletter for the latest financial news and trending topics. 5/5 Jay! Read Customer Service Reviews of www.payactiv.com - Trustpilot Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. PayActiv achieves high marks in both areas. Complaints Complaints PayActiv, Inc. Financial Services View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? View Payactiv SDS-IT revenue, competitors and contact information. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. All five stars is for Ned not this company.I've been having an issue since Feb 10. so i contacted pay activ due to some account issues. :) DC Darius Cohn 1 review US Oct 10, 2022 Mr. Darius Cohn Mr. Ronnie O'Connor made my call to customer service an awesome and pleasant experience. Get advice on achieving your financial goals and stay up to date on the day's top financial stories. Customer complaints are largely related to technical glitches that leave people unable to access their funds or manage their money. Today, digital publications like Business Insider, CNBC and the Simple Dollar feature her professional commentary. but Davis M deserves a raise plus more. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by PayActive, Empower or Dave. Its an app that people can use just like a regular wallet to store their card details and information. PayActiv, Inc. | Complaints | Better Business Bureau Profile Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. It's been another month and Payactiv card still isn't working. Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. This may result in yourhaving access to the funds sooner. For a $5 fee, enrollees can make up to five transactions per pay period via a smartphone app. To many glitches, and its a nightmare having to deal with customer service! Payactiv Customer Success Payactiv 663 views 1 year ago Bridging the Gap to Financial Wellness Payactiv 267 views 1 year ago PayActiv Explainer Video ADP 1.3K views 3 years ago 5 Apps That. Devin Myer's, can you help? Indeed Featured review. If you dont work for an employer that partners with Payactiv, you can still receive your paycheck up to two days in advance by signing up for a Payactiv Visa Prepaid Card, which is a debit card. These apps offer advances on your wages to help avoid overdraft fees and expensive short-term loans. I dont ever try leaving bad reviews because it hurts businesses. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. My earnings were updated, and my bank account was saved from overdraft fees, so I am relieved that this story had a happy ending! I appreciate the patience, going the extra mile, and not once being rude! So Ill be honest, I cant stand the customer support on the app, the chat function is slow and glitchy and the ability to communicate through it is awful. Have a blessed day. One of our representatives will be reaching out to you shortly to assist you. Employees can access their money immediately, pay for hours worked, load it on a Payactiv card or get cash at Walmart. J.P. Morgan Wealth Management Review: Plans Tailored to Your Financial Goals, Dosh Review 2023: Getting You the Most Back on Your Purchases. Have a blessed day. Consider a provider that doesnt require you to work for a partner company instead. Please try again later. It's worth noting that this service could cost you $1 a day, but it's capped at $5 a pay period. I have never had a bank tell me they can't accept my money back due to a time frame block my card and everything. Working at payactiv | Glassdoor 243 total. CONS. David m helped me out when I needed it! Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Get connected with multiple lenders you might qualify with even if you have bad credit. However if you ever need support with this company call the phone number and ask for Ronnie OConnor, twice now this man has gone out of his way to make sure I fully understood the issue I was experiencing and how to correct it and was clear and polite despite me not being so at times and if hes not already running the customer service call center for this company he damn well should be! Payactiv SDS-IT's financial review - apollo.io