The Lufthansa Reservation Number is +1818^483^0820. Lufthansa has lost its good reputation as it used to be. If I book it all on United.com I get a really reasonable price, and can upgrade to economy plus for minimal $$$ on the United flight and cannot get seat assignments on the remaining flights. The representative will be able to help you with any questions or concerns you have about your Reservation. So it doesn't affect your scenario at all. The seat is reserved at least 52 hours before departure. If the names are not available by this deadline, the booking will be cancelled (see Cancellation and Refunds). I think you're jumping the gun here when assuming the worst. Aegean also does this (though I was assigned window or aisle seats on all three flights I took with them back in March; I do have Star Gold with United though). My guess is that, on shorthaul flights, most passengers looking for the lowest possible fare won't care, but on longhaul, most passengers would pay. Won't respond to my refund requestwill have to do a chargeback now. Update from a booking on Jan25 2022 - Long haul flight from SFO to BLR involving Air Canada and Lufthansa with 2 kids (2 and 9 years). Lufthansa Booking +1830299 (3190 . I flew Eco light last week from LAX to FRA and Im Hey there, But that doesn't at all mean a middle seat will be assigned when better alternatives are available. What more can you ask for? The only time Ive had a problem was an AF Delta meds and actually I was on Delta but checking in at Air France, first the Air France agent tells me you arent allowed to reserve exit row seats and when I showed her the print out of the reservation with the exit receipt, she grudgingly gave me back my seat. Pay attention to the information presented to you. Untrue - just flew two international eco light legs with the liberty to choose any seat at check-in. Well with the substandard business class, increasingly frugal catering and poor service, soon passengers may decide to avoid Lufthansa itself. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81453198', '');}, 'log_autolink_impression');flight, This is the version of our website addressed to speakers of English in the United States. 6 years ago. At least my United Premium Economy seats never changed and my departure is on time Turns out that the SFO-> Frankfurt flight is on United, the remaining are on Lufthansa (codeshare). SAS cancelling Japan flights 5:54 pm. I have confirmed seats for those chosen seats weeks in advance. Revenue almost doubled to 33 billion euros Record results at Lufthansa Cargo and Lufthansa Technik Highest Adjusted free cash flow in company history Booking momentum remains strong at high average yields Passenger numbers more than doubled: Over 100 million passengers on board again New aircraft and new cabin interior for premium flight experience Further significant improvement of Adjusted . (From economy to premium economy). I say go right ahead. For some, Im sure this will change the value proposition of Lufthansas Economy Light fares. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445337', '');}, 'log_autolink_impression');airlines, via Brussels, inbound with LH via Frankfurt, only leg possible for seat reservations is Frankfurt > BHX, any reason why were unable to book seat selection for all legs? They have no noticeable disadvantages, even though they aren't ensuite. Lufthansa Operations need to be shut down. Last night, I noticed that my seats are missing again! The seat change, after payment of the amendment fee, is possible within Economy Class per leg of the trip. seat 3A). You can also update your saved preferences, contact and frequent flyer details at any time. A) Why are you taking the customers money and giving them front seats, then taking them away when they show up to the gate ? As of June 1, 2022, Lufthansa will assign economy seats at the time of check-in when traveling on Economy Light fares. The outbound flight featured such outrageously bad service and manners that I thought I was in an SNL skit about Nazi flight attendants. Got to the gate with my boarding passboarding denied. * Sale, rebooking and refund of ASR on codeshare flights is only possible via the operating carrier. First spotted by One Mile At A Time, Lufthansa has a new seating policy that brings it far closer to its budget competitors. LH have been going downhill ever since they got that 5* rating from Skytrax for their renderings of business class seats which dont exist, and then upped the pace of downhill acceleration after the latest government/public-funded bailout. If you disable this cookie, we will not be able to save your preferences. I Called Lufthansa to find out. Honestly they had the second worst economy product in Europe- slightly worst then SAS and mildly better then Iberia and BA. If you are travelling in Lufthansa Premium Economy Class or Economy Class, you will find your reserved seat in the train's 2nd Class compartment. So, in sfo I hoped to choose at the airport. You receive an upgrade from Lufthansa for reasons of goodwill or operational reasons. For a charge, Economy class passengers can reserve seats in advance depending on their chosen fare or booking class. I avoid Lufthansa and Air France through their codeshare partners (United and Delta respectively) for similar problems with seat reservations I have had in the past, going back for many years. Passengers enjoy AC power outlets for charging devices and on-demand TV. So far there isn't a single documented case of people being assigned middle seats when windows and aisles were available. If you have any other problems with your Booking, such as not being able to check in online or at the airport, lost baggage, or delays, again, you should contact Lufthansa customer service. Heck with them. If they don't go well there very well could be another strike. I produced a letter signed by my doctor stating that I had breathing difficulties (COPD) and that I was exempt from wearing a mask. Lufthansa has unveiled some impressive new seats across all its cabins which will transform the customer experience over the coming years. Nothing from Lufthansa so need to check for adjacent seats during check-in (23 hours before departure now) I *think* United does this as well though it's been a while since I've flown on a UA BE fare. She came back. An advance seat reservation only applies per flight segment. There are still seats available on the flight you are checking in on. Please contact the provider of the flight in question. B) Why are you not refunding them when you change their seats ? Telephone our Service Center and book the seat of your choice on +43 5 1766 1000, Monday to Sunday from 08:00 to 20:00. I had been a loyal Lufthansa customer (even paying more to fly with them) until they some "genius" decided it was time to follow the "American model". You can also book a hotel or a rental car directly, or even take out travel insurance. Starting June 21st, the German carrier will charge a 25/$35 fee for anyone looking to change their seats in Economy Light. Not in terms of fares, but in terms of passenger experience. I had extra time so I waited for them to open. Lufthansa is the worst perpetrator for failing to honour even paid seat selections when you've booked a K fare. Seat changes may be made due to operational reasons of the airline. Turkish took good care of me - but I thought it was strange. Stay connected with the latest travel, aviation, and credit card news. With hubs in Frankfurt and Munich, Lufthansa flies to nearly 200 destinations across the globe. If you need an aisle seat or a checked bag, the savings isnt actual savings once you tack on the required fees. And when you calmly show them, they get annoyed, offer no thank you or apology, just stamp your passport without so much as any further acknowledgment. They will be able to help you resolve the issue. Some airlines do not allow you to pick seats if you don't book from their own web site. How a great airline became terrible in over 2 years.. LH is really the worst and I say this as a Miles and More Senator who is forced to fly both them and Austrian bc of their dominance in Central Europe. All seats will convert into a bed that measures at least two metres long, which is great news for taller passengers. Your boarding pass in conjunction with a valid ID is valid as a ticket for the Lufthansa Express Bus. Once you have the PNR for the operating airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. Please note that a confirmed Lufthansa seat reservation does not legally entitle you to a specific seat on board the aircraft, but only to the selected category (e.g. You will be asked to enter your information and then directed to a customer service representative. Bear in mind that they are dealing with a high volume of requests and so cannot process refunds within the usual time limits. When does the Skytrax rating get updated? Lufthansa adds $35 seat amendment fee. Answered: So I just upgraded my flight with British airways from London to South Africa that leaves in 3 days and there is no seat available to select. I don't know What happens if you can't produce an entry stamp? (Can't remember whether I used my Lufthansa account or not.) Carriage must be booked and paid for on lufthansa.com or at a travel agency before commencement of travel. A silly desperate attempt to grab a few more Euros from passengers. After telling me my earlier assigned seat numbers correctly I was told the reason it dropped was I didn't pay. standard seat, seat in the preferred seating zone, seat with more legroom). The A350s will have three suites with up to four seats each. Saturday, the airports are likely to be extra busy. How and when can I reserve my preferred seat? Using United as an example, you can actually go to their website, look at your reservation, and see both the united pnr and the operating airlines pnr. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. LFH flights service have been deteriorating significantly both on the ground and on air. Vueling flight booked via British Airways - luggage query 6:52 pm. Yet on Eurowings flights, there is a biz class and you get extra carry on, priority seat assignments & boarding as *A Gold. Please note that a confirmed advance seat reservation does not constitute a legal right to a specific seat on board the aircraft (e.g. Sorry, it was such a hassle for you. If not then call the operating airline. To request the refund, you must call the Service Centre. BA is convenient for us when flying to Europe, but they've lost my business employing such a money grabbing practice. If you dont need a seat assignment or checked bag, the savings could be worthwhile. That is decent. I would bet that Lufthansa's competitors in this market also charge similar fees. My outbound ticket included two checked bags at no cost. Currently, seat selection is free during check-in, 23 hours before the flight, and paid at any time before that. Yes. Of course, he proceeded to tell the flight attendant just exactly how important he was to the whole health of Delta airlines. Is that just for LH flights or will that also be the case for LX/OS flights as well? Saturday, the airports are likely to be extra busy. If you would like to change this seat, an amendment fee starting from EUR 25/CHF 35/USD 35 will be charged with effect from 21.6.2022. Lufthansa is the biggest joke of Europe. Seat reservations after booking You can still reserve a seat even after you have booked your flight. We are traveling from SFO to Valencia this Tuesday 2/21 . Per Lufthansa website. To reserve a spot by telephone, just call the Lufthansa Airlines Reservation Number at 1-844 310-2412. He refuses. Guests will have control of a heating/cooling system for the nearly one-meter-wide seats and access to wireless charging stations, full suite-width screens, shoulder sink-ins, and personal wardrobes. With a 180-degree recline, these seats can become flatbeds. I had been a loyal Lufthansa customer (even paying more to fly with them) until they some "genius" decided it was time to follow the "American model". This website uses the following additional cookies: (List the cookies that you are using on the website here.). The main change is that right now, you can switch to any of the remaining seats *at check-in* for free, whereas going forward there will be a few. I produced a letter signed by my doctor stating that I had breathing difficulties (COPD) and that I was exempt from wearing a mask. Lufthansa also need to recognise the fact that some people have breathing difficulties. This has been skewed for a long time in favor of Euro pricing- now more than ever. If the load is relatively light, I would just switch seats after takeoff, unless they enforce a no seat change rule. I recently flew with Lufthansa from London to Frankfurt and then on to Singapore. Arrgh! Seat reservations on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines. Just told me I couldn . LH is absolutely lousy !! She handed me my boarding pass with a smile and I looked down and didnt say anything but I wasnt business class. Ended up in a middle seat in row 50. According to the Seat reservations for Economy Class passengers page on its website, it may not be possible at all for you to request a seat more than 23 hours in advance of your flight because it does not have a Lufthansa flight number. Also bought my choice of seats. Who cares to fly with these racists anymore? United provided the Lufthansa confirmation with my reservation. To contact Lufthansa Airlines customer service, you can call the number 1-844-822-0538. dont follow the news when it comes to LH and Jews. Each time a few hours later after receiving a seat reservation confirmation and seeing it online the seats disappeared again. Without change, the check-in procedure can be completed with the initial seat suggestion without additional costs. However, the dynamic changes in medium- or long-haul flights, where the importance of padded seats and hot meals is much more. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. not inclined to argue with the German police as a foreigner! Shame on them. Please note that refunds cannot be issued directly at the airport or on board the aircraft. I had flown in the day before from Mauritius and had the told me I would have stayed in the airport and would have been able to return on my flight. Flights under Lufthansa flight numbers that are operated by Lufthansa or Lufthansa Regional (Lufthansa Cityline) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. Review: EgyptAir Lounge Cairo Airport (CAI), Lufthansas Boeing 787 Business Class: Exactly As Expected. more, You seem to have JavaScript disabled. So, heads up. Others too. I will NOT be flying with you again. Now, it is deteriorating in on line services and booking flights. They feature at least ten centimetres of extra legroom. Visit www.lufthansa.com for more information. This is the version of our website addressed to speakers of English in the United States. Have connected through MUC a few times from non -Schengen countries and no issues at all. I flew three airlines in my trip to Greece from California. I already hated this change. You can also use this number to change or cancel a reservation, check in for your flight, or get help with any other issue you may have with your travel plans. Never again. Not worth it. I go to the gate and find that I have been pushed all the way back into the airplane without notification nor explanation. Almost all seats on the Lufthansa fleet have moveable armrests which make access to . Air Canada immediately reserved adjacent seats for free (owing to kids) as part of the booking itself. You are willing to provide assistance in the unlikely event of an emergency. I picked our seats and were given our boarding passes the next day at the airport. You can redeem the award miles you earn for flight awards with our airline partners, which include all Star Alliance partners and other Miles & More airline partners. I have to correct you on one thing: I would be able to accept this, if LH's tickets in Eco Light where cheap. Now, Lufthansa's biggest short-haul advantage remains that it flies in and out of Europe's biggest airports, which usually offer better connectivity and amenities. Save money on airfare by searching for cheap flight tickets on KAYAK. I stopped flying LH many years ago. Others are not. I also found out United and LOT dont talk to each other well.. Last fall I booked round trip SFO to Frankfurt via Lufthansa website, but was flying on United there and Air Canada returning. Fares that include a large carry-on usually come with some kind of a decent seat included, plus "priority" boarding. Oh and Star Alliance gold members don't get luggage on Economy Light fares either.. I was able to upgrade ORD-MUC with miles, but realized my FRA-ORD return is N Class, not upgradable, and we can't select seats until check-in. Posted by Darcy. Please choose one of the following authentication options. Lufthansa was able to book me a flight from Munich and even offered to pay the train fare. As Lufthansa described this option up until now: Of course, all the remaining seats can still be selected free of charge once check-in for the relevant flight begins, usually from 23 hours before departure. And yet their pricing still screams full service carrier.. LH has lost its way, the brand positioning is a mess and customer service at all-time lows: They position LH as premium, yet create these ridiculous light fares. Fares that include a large carry-on usually come with some kind of a decent seat included, plus "priority" boarding. An exemption to the obligation of wearing a face mask can be made on health grounds upon presentation of a negative Covid-19 PCR test result (no more than 48 hours old) alongside the Lufthansa Group form signed by a doctor. But not on a train that would get me to Munich on time! I had to check in, pick seats, and make amendments on two of the airlines with no problem. This means that every time you visit this website you will need to enable or disable cookies again. You have booked anEconomy Light fare on a continental flight. Well, if they want to follow the American model, I might just as well fly an American or whatever airline is cheapest. Thank you all for your replies. Using your booking code you have access to all your flights. They are operating in a very low level that is a significant liability to the Star Alliance. I couldnt of course. Hope this helps some people who arent aware of this - dont book a bag! I will not travel Lufthansa next time seat selection policy is totally wrong. I ask him for his supervisor. Using your booking code you have access to all your flights. And to come back later. Although I had made enquiries with the airline about people with COPD and the wearing of face masks, they appeared to take no notice. By this point I had paid for a seat assignment after my previous experience. If an unforeseen flight disruption results in you needing to be rebooked onto another flight, on which there is no equivalent seat available to you. The 50/$70 'amendment' fee on roundtrip flights could be a huge factor for those choosing between full-service Lufthansa and low-cost airlines on shorter flights. If you have a credit card that pays for such fees then this would be a charge the benefit would include. What do you think about Lufthansa's new seat policy? Pretty soon, they should all be wearing Black Shirts and a Swastika. And I do prefer flying with Ryan then with you.. keep up this attitude See how far gets you, This is ludicrous. But we were still in Premium Economy and had seats, so it wasn't really a problem. Shame on you Luftansa ! I had to pay $280 US to check one. I find them a pain, yet a necessary evil at times. If you dont like your seat, youll have to pay an amendment fee, starting at $35. Probably to facilitate service, again at the expense of customers. their Companions). They position LH as premium, yet create these ridiculous light fares. You can likewise visit the Lufthansa Airlines site at www.Turkish.com to reserve a spot on the web. The only advantage I see booking code share is schedule timing suitable to the consumer. Simply click on the white "continue without all seats" button to finish booking without adding any extra fees. As a matter of fact that change was enough to where I now AVOID Lufthansa whenever possible! The agent initially said there was nothing she could do ,not having access and didn't really want to help. Absolutely ridiculous they are a 5 start airline. Please note, however, that for safety reasons there may be restrictions on your choice. I had to pay $70 to ensure a seat with my husband. Lufthansa is literally the AA of Europe. Service is terrible: ground service at secondary airports is outsourced to untrained staff, needing 1h for biz class check-in, once it's your LH has lost its way, the brand positioning is a mess and customer service at all-time lows: However, considering the usual fare difference between these airlines, passengers may be wise to see how much sense it is flying with a 25/$35 seat fee each way and no scope for refunds or changes. True for all US to EU flights as well. There are no operational reasons that would prevent a seat change. Please contact the provider of the . Lufthansa's Economy Light fares don't include seat assignments in advance. You can then book or change your place here. Please enable Strictly Necessary Cookies first so that we can save your preferences! Lufthansa HON Circle Members and Senators can reserve their seats in advance free of charge irrespective of their travel class. I had to check in, pick seats, and make amendments on two of the airlines with no problem. While frequent flyer and status miles are useful too, Economy Light fares usually only attract a percentage of the usual earnings. The amendment fee does not create an entitlement to the selected seat number or category. If the fare code allows seat selection, either included or with a fee, then yes, 90% of the time, you can use the Reservation Number/Record Locator to look up the reservation on the airline's web site and also add it to you profile. Isnt the stamp something they find on their own when they flip through you passport when you depart? Even in economy premium I have to pay 65 euro per flight segment to reserve a seat. Your feedback is important in helping us keep our community safe. When I get to their website it now says no seat reservation are available for this flight. I've had previous issues similar to Jojo Rabbit's. "Punitive" seating is just one more reason I feel I made the right decision. Lufthansa points out that it includes one 8kg carry-on bag and snacks with its fare, two offerings that are chargeable in low-cost airlines. This website uses cookies so that we can provide you with the best user experience possible. I can perhaps understand it for a basic economy ticket but not for Business Class. 20% of the group can be cancelled free of charge up to . The names of group members must be provided up to 14 days before departure. The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. Honestly one has to look closely and I am not sure they do. It appears that things have changed. Please understand that Lufthansa seat reservations are only possible to a limited extent on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines, especially in Economy Class. Find Cheap Flights. Fees already paid will not be refunded. At SFO United said I have to see the check Are Americans suddenly sneaking into the EU or overstaying their visa free periods in Germany? They are never price competitive, never flexible (OS is even worse than LH in that regard), the inflight product in Economy, Premium Economy and Business is subpar and increasingly their aircraft are old and shabby, I flew a 29 year old A320 from VIE to FRA on Friday that was in rough shape interior wise. Save. (adsbygoogle = window.adsbygoogle || []).push({}); Do you like to sit by the window, do you love your aisle seat or do you want more legroom during the flight? Confirmed reservation (no waiting list bookings) An already issued ticket; Flights operated by Lufthansa (Lufthansa flight number) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. First spotted by One Mile At A Time, Lufthansa has a new seating policy that brings it far closer to its budget competitors. As most Airlines around the globe have been charging this fee for a long time, I fully understand. Passport control is often understaffed and the police are increasingly aggressive - asking to see a return flight, a hotel reservation and when leaving Germany they demand to see your entry stamp into the EU. Some credit card benefits pay for travel directly whereas others pay for extra expenses. However, from Wednesday, Lufthansa will randomly allocate a seat to you during check-in, potentially leaving you in a middle seat on a short, medium, or even long-haul flight. I find myself gravitating more and more towards LOT - they are usually cheaper, the service is much better and Warsaw is far superior as an airport to Frankfurt. WTF MAN ? I flew three airlines in my trip to Greece from California. I used to get excited to fly them (most of the time economy or premium economy) but the light fares and the fact that strong liquor are not included anymore was already a turn-off. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445932', '');}, 'log_autolink_impression');airlines involved. Hard to believe that. Since when is anything with LH best available? any time. Most people booking a Lite fare are short haul travellers, who wouldnt really mind a middle seat for an hour or two. WOW ! On the day of my flight I also received confirmation for those seats. You will be allocated a seat automatically when checking in. This is stated on their website that they do accept this but you have to claim this at the check in counter at the time being. Airlibe management should review this situation and take corrective action to restore the glory. I can see the seating part of the interface, but the link to change seats is gone. If a flight itinerary is changed by Lufthansa, e.g. Who benefits from this code share malarkey? You are capable of reading and understanding instructions and of complying with the orders of the crew in the event of an emergency. Like that old Seinfeld episode when Jerry rents a car Lufthansa knows how to take the reservation (and the money) but does not know how to hold the reservation, which is the point of the reservation! It is not possible to pre-select seats but in the past I have emailed Lufthansa and they have recorded a seat preference with my booking. Lufthansa is a new RYANAIR. The amendment fee applies per passenger per leg of the trip. To use our mobile site, please enable JavaScript. : ABCD10 or 132-312334) and your name. Lufthansa airline completely ignored all the information presented to them. Probably cannot pick seats because you are flying on Brussels (ta && ta.queueForLoad ? From pampering, courteous airlines to extorting from paying pax, seen all in 7 decades. You have successfully joined our subscriber list. But very sorry to say my experience vey recently on my travel from Dallas to Mumbai via Frankfurt had been very pathetic. But with LH you cannot choose your seats in eco until check-in (23hrs before departure time, sometimes 1-2hrs earlier). Well with the substandard business class, increasingly frugal catering and poor service, soon passengers may decide to avoid Lufthansa itself. Booked flight for my wife and myself from Charlotte to Munich via Lufthansa for a trip to Verona. I am a senior citizen and had to bear the brunt of it on my health. Some of these are linked to specific airlines. The amendment fee is not refundable and is forfeited if you do not board the flight. Upgrades for codeshare flights** marketed by United but operated by Lufthansa ("LH") may be available and can only be requested by calling 1-800-UNITED1 within the U.S. and Canada, elsewhere call your local . Here you will find all information about the seat reservation fees in Economy Class. Please do not reply to violations of our Community Guidelines. I couldnt of course. BTW , " Martin" is an idiot! Please note that a confirmed advance seat reservation does not constitute a legal entitlement to a particular seat, but only the category selected, e.g. I'm grateful to the posters, something new I've learned when booking a code share (ta && ta.queueForLoad ? Seems like it is still an issue with codeshare flights booked on one airline but dependent on the other for seating, etc. First off, there is a strike at German Airports today. I recently flew to Frankfurt and was happy to chose a seat at checkin. I logged into Lufthansa and both seats were no longer there, but it offered seat selection for an additional fee. You make changes to your journey but on your new flights, equivalent seats are no longer available, advance seat reservations on your new flights are free of charge, or these flights are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines.