HCP Login. It has been sent. You may be required to sign documents allowing the PAC to represent you while it resolves the bill. Yes, there aremultiple ways to communicate with Narus Health. sessionStorage.setItem('cypress', true); console.log("Cypress session detected"); var collection = document.querySelectorAll("a[href='https://mylucenthealth.com/v3app/publicservice/loginv1/login.aspx?bc=ae502dbd-bedd-42b5-beb1-ebf7da174d0a&serviceid=2b669142-c317-44b6-803f-f0ecd4f6d43a']"); collection = [].slice.call(collection); console.log("Found buttons:" + collection.length);if (collection.length > 0){for (var x = 0; x < collection.length; x++){collection.map(y => y.href = "https://ebixhub.ebix.com/sso/client/clientlogin.aspx?client=cyp"); console.log("Updating button");}}}. Attach Supporting Clinical Documentation Choose Files *Omitting any requested information may delay the processing of your request Submit Form. If you receive a bill from aservice provider that represents an amount owed by youthat is greater than the amount represented on your Lucent Health Explanation of Benefits (EOB) as your patientresponsibility for the same services, then you have receiveda balance bill. License Agreement. Welcome to Consociate Online Claims Access, an online source to benefit and claim information. 0000095902 00000 n
Zelis Healthcare - Hawaii Mainland Administrators, LLC. Employee's Name: Job Title: Claims Examiner II Department: Claims Reports To: Claims Supervisor FLSA Status: Non-Exempt Prepared By: HR to Go Prepared Date: January 2016 Summary: The Claims Examiner II is in daily contact with team members . YES. 62777 Allied. Billing, Claims and Reimbursement Archives - Lucent Health Let's Talk Billing, Claims and Reimbursement 6 items What if I still have questions about the payment process, treatment plan and next steps? Contact Narus Health at the number on your ID card. Narus Health will collect your name, member ID number, physicians name and contact information, type of procedure requested, and expected date of procedure. That is correct. If you need immediate attention, please call: (855) 887-0855 0000010743 00000 n
This position reports to the Claims Supervisor. 0
This evolution allows us to grow and add quality services to our platform of solutions for self-insured employers and covered members. For procedures performed in a facility, the process begins during pre-certification. P.O. What do I do if my provider will not call or has not called the utilization review company to precertify a procedure? 1200 Ransom St. Ste. (3) Kaiser Permanente offers external providers the capability to view claim status using a KPGuest Access portal. 0000006159 00000 n
In this model, the PPO negotiates a contract with a facility and any claims incurred are paid based on that contract. 0000014770 00000 n
Their experience is matched by their enthusiasm for delivering excellent care in the newest medium in the industry. The PAC will keep you informed on the status until an agreement is reached. Although this is the quickest and most efficient way to get your claim paid, we know you may have questions or concerns. 0000013050 00000 n
Services provided by an Anthem provider are considered as in-network and a higher benefit level is applicable. Blue Cross Blue Shield MT PO BOX 546. sessionStorage.setItem('cypress', true); console.log("Cypress session detected"); var collection = document.querySelectorAll("a[href='https://mylucenthealth.com/v3app/publicservice/loginv1/login.aspx?bc=ae502dbd-bedd-42b5-beb1-ebf7da174d0a&serviceid=2b669142-c317-44b6-803f-f0ecd4f6d43a']"); collection = [].slice.call(collection); console.log("Found buttons:" + collection.length);if (collection.length > 0){for (var x = 0; x < collection.length; x++){collection.map(y => y.href = "https://ebixhub.ebix.com/sso/client/clientlogin.aspx?client=cyp"); console.log("Updating button");}}}. Verifiy patient claims; Download forms; Request prior authorizations; And more! Complete a Health Claim Reimbursement Form. Doctors have various reasons for not joining networks. Health 4 hours ago Operations Centers California 10951 White Rock Rd, Suite 100 Rancho Lucent Health Claims Billing Address. Please remember that you will be responsible for any amount represented as patient responsibility on the Lucent Health EOB. A copy of your plan document can be found on the mylucenthealth.com portal. Each and every one of our HealthTap Medical Group doctors are US-licensed, board certified, and trained through our comprehensive online care program. Diagnostic mammograms are subject to the members deductible or coinsurance. Submit the completed form with a copy of a superbill from your provider and a [], Contact Narus Health atthe number on your ID card. Zelis Healthcare - Boulder Administration Services. Apply today at CareerBuilder! https://explorerecent.com/is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Category: Health Detail Health . hb``0d``e``` 0000081674 00000 n
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Dental Claims. Providers should call Lucent Health to confirm your eligibility and benefits at 877-214-2129. Most health plans rely on a preferred provider organization (PPO) network. Zelis Healthcare - Insight Benefit Administrators, Zelis Healthcare - Kentucky Health Administrators, Zelis Healthcare - Medical Benefits Administrators, Zelis Healthcare - Northern Illinois Health Plan, Zelis Healthcare - Regency Employee Benefits. YES. Narus Health will assist you inreviewing any bills you receive from your [], Contact Narus Health at the number on your ID card. 0000004263 00000 n
PO Box P.O. The claim must be submitted and processed to generate an EOB. endstream
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Save my name, email, and website in this browser for the next time I comment. I will not be liable for the full balance bill. ); and chemotherapy and radiation therapy. Submit claims to: Lucent Health, PO Box 2318, Rancho Cordova, CA 95741 / Electronic Payor ID# 68011. It has been sent. Professional Benefit Administrators, Inc. S&S - American National Insurance Company. 0000007688 00000 n
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Lucent Health | All content on this site is copyrighted by Healthx. Continue reading, https://lucenthealth.com/faq_category/billing-claims-reimbursement/, Health (3 days ago) WebThank you for your message. Learn More APPLETON, Wis., Jan. 14, 2020 /PRNewswire-PRWeb/ Lucent Health is pleased to announce the completion of Cypress Benefit Administrators. 150 0 obj
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Your email address will not be published. Continue reading Facility If the balance bill is from a facility, Narus Health will work with the Patient Advocacy Center (PAC) to educate the provider on the plan payment and negotiate, if necessary, to settle the balance bill. Your physician should contact the pre-certification number listed on your ID card to have the procedure pre-certified. These include but are not limited to: inpatient and outpatient behavioral health and chemical dependency; home healthcare and hospice care; physical, occupational and speech therapy; complex imagining (MRI, PET, CAT scan, etc. All rights reserved | Email: [emailprotected], United healthcare cover fertility treatments, Centers plan for healthy living claim address, Unitedhealthcare community plan doctor finder. MI. 0000072566 00000 n
Operations Division Claims . 0000041103 00000 n
(1) Allegiance Benefit Plan Management is responsible for administering various aspects of this patient's plan, which may include , Health (5 days ago) Webhealth plan participants the choice of nearly 4,400 hospitals, 79,000 ancillary care facilities and more than 700,000 healthcare professionals nationwide, whether they seek care in , Health (7 days ago) WebProvider Services / Claims ( 877 ) 853 - 8019 ( 855 ) 297 - 4247 Enrollment ( 855 ) 593 - 5757 Care Management ( 888 ) 995 - 1689 7(32) 421 - 4317 Mailing Address for , Multicultural healthcare marketing group llc, Dept of health nyc food handler certification, Evidence based practice healthcare technology, Midmichigan health park houghton lake houghton lake, Benefits of integrated healthcare systems, 2022 health-mental.org. 0000085410 00000 n
Fill out this form and well get back to you as soon as possible. Lucent Health's 2019 acquisition of Narus Health, known for its best-in-class care management and concierge solutions, magnified our ability to provide exceptional care management and a superior member experience. The PAC will keep you informed on the status of the efforts until an agreement is reached. Non-Exempt Prepared By: HR to Go Prepared Date: January 2016 Summary: The Claims Examiner II is in daily contact with team members, clients and providers. Sign Up For Our Newsletter! 0000081053 00000 n
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AA002. C. With respect to infants, children and adolescents, evidence-informed preventive care and screenings provided for in the comprehensive guidelines supported by the Health Resources and Services Administration (HRSA). 1 (800) 244-6224. 7 0 obj
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Address. Narus Health will work with the plan to resolve the balance bill. You can take custom allergy drop immunotherapy that matches your specific allergies and sensitivities at home, which helps you build long-term tolerance to substances that cause your allergies. No. No. 0000085674 00000 n
14, 00090, 0, COFINITY, PO BOX 2720, FARMINGTON HILLS, MI, 48333, 8008311166 17, 00126, 0, MEDICAL SERVICES OF AMERICA, PO BOX 1928, 171 MONROE LANE, Your email address will not be published. Box 880. else if (sessionStorage.getItem('cypress') === "true" || window.location.href.includes('/cypress')){ Your plan utilizes the Anthem network of providers. It has been sent. Thank you for your message. If you receive a bill from yourprovider that shows your responsibility is more than yourexplanation of benefits reflects, call Narus to alert them thatyou received a balance bill. If a member uses a transplant facility in our Institutes of Excellence network, the facility , https://www.aetna.com/health-care-professionals/newsletters-news/office-link-updates-june-2021/news-for-you-june-2021/submitting-claims-for-aetna-signature-administrators-asa-plan.html, Health (5 days ago) WebBalance Billing Assistance Legal Representation The Two Things Self-Insured Employers Care About..Right Now Watch on On Average, Lucent Health Clients Save: $2.4M on , Health (6 days ago) WebContact Narus Health at the number on your ID card. Website. File your paperwork promptly and within the time limit. Partners 877-382-8587 CA.CuDept@lucenthealth.com Visit Site Overview Lucent Health processes your medical claims and lets providers know what will be covered by your health plan and what will be billed directly to you, based Once the procedure has been performed, the plan pays based on that estimate as well as any other charges incurred during the procedure, just like a normal plan. %%EOF
PO Box 999, Appleton, WI 54912-0999, if (window.location.href.includes('/naa')){sessionStorage.setItem('cypress', false);} If you have a procedure that requires multiple physician and ancillary doctors to be in attendance to provide services, each provider will bill separately for their services. Prescription drugs are filled through Magellan Health, the pharmacy benefits manager. The logical approach is to protect members by identifying and getting ahead of hidden CKD risks now. All inpatient and outpatient procedures or surgeries performed in a facility (as defined above) require pre-certification and authorization. . Trilogy Health Solutions - Wisconsin Preferred Provider Network . Emergencies do not require pre-certification. 0000081400 00000 n
Employers and employees are looking for business partners who can deliver innovative health benefits solutions with cost control opportunities. The plan (your employer) pays for them. So you are saying they will all join if we call Narus Health? In either case, it is a good idea to call Narus Health to help locate an imaging center that is in-network or that does not issue a balance bill. Make sure to pay your patient responsibility to the provider or contact the provider to set up a payment plan. 0000076065 00000 n
The plan requires you to gain preapproval for these procedures by calling the utilization review company at the number listed on your ID card. This evolution allows us to grow and add quality services to our platform of solutions for self-insured employers and covered members. If you need immediate attention, please call: (855) 887-0855, There was an error trying to send your message. 0000095639 00000 n
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"/`zNH=`KH% Rl v/ A|2X%V nIr vm `u10j? k! Chattanooga, TN 37422-7223. Trilogy Health Networks. It has been sent. Find a complete list of your network of pharmacies at costcohealthsolutions.com, as well as tools to help you select a nearby pharmacy. 0000008857 00000 n
What is the procedure with prescription drugs? FARMINGTON. A list of procedures requiring pre-certification are on the back of your ID card, along with the number for your provider to call to pre-certify them. For more support If you receive a bill from yourprovider that shows your responsibility is more than yourexplanation of benefits reflects, [], if (window.location.href.includes('/naa')){sessionStorage.setItem('cypress', false);} If a member uses a transplant facility in our Institutes of Excellence network, the facility will use the Special Case Customer Service Unit for submitting claims. 0000015559 00000 n
Allergychoices works with providers to help you treat the cause of your allergies giving you the chance to reduce or stop symptoms and change the course of your allergic disease. If you want to nominate a doctor to the network, you will use the link on the PHCS website. On the home page, look for View claim status as a guest user under the Quick Links section. Do I need to call Narus Concierge to discuss my mammogram? Narus Health will verify your coverage and benefits and explain that all physicians are paid at the same benefit level as PHCS providers on your plan. No. Full-Time. ERA Enrollment Required. Zelis Healthcare - Britton Benefit Services, LLC. S&S - Benefit Administration Services, Ltd. S&S - Benefit Plan Administrators of Eau Claire, Inc. S&S - Consociate - Benefit Administration. Health (Just Now) WebLucent Health Claims Billing Address. 0000004802 00000 n
You can report the claim to them 24 hours a day, 7 days a week, 365 days a year. Yes, as it is with every health insurance plan. All rights reserved | Email: [emailprotected], Multicultural healthcare marketing group llc, Dept of health nyc food handler certification, Evidence based practice healthcare technology, Midmichigan health park houghton lake houghton lake, Benefits of integrated healthcare systems. Please call us! You go to a participating pharmacy or use mail order, just as with your current plan. Narus Health willhelp you understand your plan and your benefits. How do I find a PHCS physician or ancillary provider? If you are looking for Lucent Health Po Box 880 Farmington Mi 48331? Lucent Health | All content on this site is copyrighted by Healthx. 48034. Youremployer will make a copy available for you.
Job posted 9 hours ago - Lucent Health Solutions, Inc. is hiring now for a Full-Time Claims Examiner II in Rancho Cordova, CA. Are my financial obligations capped at my out-of-pocket maximum? License Grant. . Treatment is subject to copay and reimbursable through the Staywell plan. Complete a Health Claim Reimbursement Form. This position reports to the . Yes. 0000005323 00000 n
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Click here to view that record: Claims Submission. For medical benefits, you need to call Narus Health only if you have questions, if you would like help finding a provider or understanding your benefits or EOBs, or if you receive a balance bill. Providers should call Lucent Health to confirm your eligibility and benefits at 877-214-2129. 0000021054 00000 n
YL[jst3>b. Farmington, MI 48331. Your cost-share(applicable deductible, out-of-pocket and copay amounts)will not be affected by the providers lack of participation inPHCS. By using this website, you are agreeing to be bound by this Agreement. We encourage you to utilize this guide to make the most of this convenient informational tool. How do I know what amount Im supposed to pay to my providers and the facilities? During an emergency situation, where pre-certification cannot be performed, is there any risk of not being covered by health insurance? NAA North America Administrators LP Nashville TN Other ID's: ERA37. We are excited to announce that Cypress Benefit Administrators is now Lucent Health! YES. Secondary Claims. A. What procedures/services require pre-certification? 0000009505 00000 n
Aetna Affordable Health Choices. 0000067172 00000 n
Zelis Healthcare - Edison Health Solutions, LLC. Note: Address changes must be submitted in writing via fax (217) 423-4575. 0000008009 00000 n
Checkwith your employers human resources department forinformation on where to access it or to have a copyemailed to you or printed for you. 0000006272 00000 n
Narus Health will work with the plan to resolve the balance bill. if (window.location.href.includes('/naa')){sessionStorage.setItem('cypress', false);} Phone Number. View patients eligibility status and benefit information; Verifiy patient claims; Download forms; Request prior authorizations; And more! Send claims to the payer. U30\se pQr/Wg>00F{KMC'Z810vl@ t]
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Heights, IL 60006-1938 AMERICAN HEALTHCARE ALLIANCE. With Claims Guest Access, you will be asked to provide key information about the claim. Health (7 days ago) Billing, Claims and Reimbursement Archives - Lucent Health Let's Talk Billing, Claims and Reimbursement 6 items What if I still have questions about the payment process, treatment plan and next steps? 0000021659 00000 n
North America Administrators is part of the Lucent Health family. Lucent Health. 0000076445 00000 n
You do not need to call anyone to get your prescriptions. ERA Enrollment Required. 0000010566 00000 n
Please email CA.ITHelpDesk@lucenthealth.com if you have forgotten your username or need to have your password reset. Narus Health will work with the plan to resolve the balance [], If you receive a bill from aservice provider that represents an amount owed by youthat is greater than the amount represented [], That is correct. . The terms of this Agreement govern your use of and access to this website. Health (1 days ago) WebPlease email [emailprotected] if you have forgotten your username or need to have your password reset. Health (3 days ago) WebThank you for your message. 0000015295 00000 n
Contact Lucent Health View your ID Card Document Library More To access your Adult Dependent Healthcare Coverage and Claims detail, you will need to complete the "Authorization for Release of Protected Health Information (PHI)": Once logged in you can follow these steps: 1. What should I do if I receive a balance bill? Login. What services are covered as Preventive Care and covered 100% of the allowable amount by the plan? 230 0 obj
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Your plan covers mammograms as follows: Age-appropriate preventive mammograms are covered at 100% with no cost share by the member. H\Qo@>4(M6f%@F|wt%Q>;m.zFwh&suppll^_!~#6!]]W8nt3\&R[5WiI[:WLs}CUXut,]er?UgtJ&/+9X In return, you can view the following claim status information: claim number, current processing status, billed amount, and, if paid, the net payable, check number and check date. 0000015033 00000 n
What facilities can I go to for treatment? S&S - Dunn & Associates Benefit Administrators, Inc. S&S - Employee Benefit Service Center, The, S&S - Enterprise Group Planning Inc. (EGP), S&S - Fox Everett, a division of HUB International Healthcare Solutions, LLC, S&S - Gravie Administrative Services, LLC, S&S - International Benefit Administrators, S&S - United Group Programs, Inc. (OptiMed Health Plans). PLEASE NOTE: Narus Health recommends the provider start the pre-certification process 5-7 days prior to the scheduled service date. At this time, the plan may provide an estimated payment amount to the facility. PHCS: Contact PHCS to find a physician and confirm theyare in the PHCS network. Submit Claims to: if (window.location.href.includes('/naa')){sessionStorage.setItem('cypress', false);} What if I still have questions about the payment process, treatment plan and next steps? This means the doctor you choose is with you every step of the way. 0000013551 00000 n
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Billing, Claims and Reimbursement Archives - Lucent Health. This evolution allows us to grow . The plan will contact the facility and, if needed, begin pre-service negotiations. Narus Health willhelp you understand your plan and your benefits. This insurance is also known as: Lucent Health Solutions. Further, you can choose to receive services at any hospital, skilled nursing facility, ambulatory surgery centeror behavioral health facility where inpatient or outpatientservices are provided. How do I know what procedures need to be pre-certified? else if (sessionStorage.getItem('cypress') === "true" || window.location.href.includes('/cypress')){ Zelis Healthcare - Trusteed Plans Service Corporation. PO Box 182223. Please submit this form for Lucent Health Care UR Precerts only . Northern Illinois HP. You may be required to sign some documents allowing the PAC to advocate for you while it is resolving the bill. 0000007073 00000 n
Nashville, TN 37219, if (window.location.href.includes('/naa')){sessionStorage.setItem('cypress', false);} You need to call Narus Health only if you have questions about your medications. At 6 Degrees Health, we are eager to help you understand the medical claim issues you're currently facing and overcome them together. TriZetto - Diversified Administration Corp. TriZetto - Florida Health Administrators, Inc, TriZetto - Insurance Administrators of America, TriZetto Preferred Benefit Administrators, US Health Group - (Freedom Life Insurance Company & National Foundation Life Insurance), Zelis Healthcare - Advisory Health Administrators. H\@. Electronic Remittance (ERA) YES. Please try again later or call: (855) 887-0855. 7GTf*2Le"STf*2}}:n0+++nF7ft3nbx/FOiL'm0q?^_bLc>}Z|c.|}C?[ 3
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else if (sessionStorage.getItem('cypress') === "true" || window.location.href.includes('/cypress')){ Institutional/UB Claims. Rancho Cordova, CA. Submit All Claims To: First Choice Health Network PO Box 2289 Seattle, WA 98111-2289 WebMD Payor ID 91131. Username. For Benefits, Eligibility or Claims Status call: Lucent Health: 877-236-0844: For Pre-Authorization review/service, call: Lucent Health: . Dental Claims. 0000013227 00000 n
License Agreement. This results in a lowered cost of care for everyone involved. ]vtz It seems that you stated that if I go to my physician and pay my copay, then the provider will send everything to Lucent Health and then I will receive my explanation of benefits (EOB). 0000091160 00000 n
The plan will process and pay your claims as they are received, and you will receive an EOB for each claim submitted for payment. Lucent Provider Portal. If you're filling the form out by hand, write legibly. Search. Do I have a reason to be concerned about preexisting conditions. If you have questions or concerns regarding your prescriptions, call Narus Health to discuss. How do I submit a claim for reimbursement to Lucent Health if I had to pay for the services and the provider will not submit a claim? Will I find out my EOB after the service has already been provided? Ayy2 ;H $O%:ngbbL7g2e` x5E*FM M6]Xu@1E $|q Zelis Healthcare - Exemplar Health Benefits. Were constantly innovating to make your care better and more affordable. 0000012330 00000 n
When possible, it is best to verify that your physician or ancillary service provider is in the network prior to your scheduled appointment. 0h\B} 24 hours a day, 365 days a year. (1) Allegiance Benefit Plan Management is responsible for administering various aspects of this patient's plan, which may include claim processing, utilization management or eligibility verification. Your provider will be notified when the pre-certification is complete and authorization has been granted. E. All Food and Drug Administration-approved contraceptive methods, sterilization procedures, and patient education and counseling for all women with reproductive capacity. How do I submit a claim for reimbursement to Lucent Health if I had to pay for the services and the provider will not submit a claim? Narus Health will work with the Patient Advocacy Center (PAC) to educate the provider on the plan payment and negotiate, if necessary, to settle the balance bill. 0000076522 00000 n
Zelis Healthcare - San Diego County & Imperal County Schools Fringe Benefits Consortium Insurance Services, LLC. 1.800.426.9786. License Grant. , https://consociatehealth.com/wp-content/uploads/2019/01/3454-CON-FORM-Provider-Online-Claims-Access-User-Guide-8.5x11-06-28P.pdf, Health (7 days ago) WebSurprise billing has been a hot topic in the news lately as the current administration is looking to pass legislation in [] Continue reading Are health claims billing errors really , Health (4 days ago) WebBusiness response. Narus Health will assist you inreviewing any bills you receive from your providers and in understanding your Lucent Health Explanation of Benefits. 0000075874 00000 n
In the VBP plan, facility claims are repriced based on a percentage of Medicare payment. No. B. 0000047815 00000 n
You may call Narus Concierge if you have questions about scheduling your mammogram. 201 0 obj
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Address; Commercial: Health Net Commercial Claims PO Box 9040 Farmington, MO 63640-9040: Medi-Cal: Health Net Medi-Cal Claims PO Box 9020 Farmington, MO 63640-9020: . Toggle navigation COVID-19 Info sessionStorage.setItem('cypress', true); console.log("Cypress session detected"); var collection = document.querySelectorAll("a[href='https://mylucenthealth.com/v3app/publicservice/loginv1/login.aspx?bc=ae502dbd-bedd-42b5-beb1-ebf7da174d0a&serviceid=2b669142-c317-44b6-803f-f0ecd4f6d43a']"); collection = [].slice.call(collection); console.log("Found buttons:" + collection.length);if (collection.length > 0){for (var x = 0; x < collection.length; x++){collection.map(y => y.href = "https://ebixhub.ebix.com/sso/client/clientlogin.aspx?client=cyp"); console.log("Updating button");}}}. Narus Health will check for medical necessity and advise the provider if the requested service is authorized by the plan. None of my doctors are in the network. Costco Health Solutions Lucent Health - Wisconsin Request for HRA Reimbursement CLAIM FORM Phone: 920-968-4613 Toll Free: 877-236-0844 PO Box 7020 Appleton, WI 54912-7020 Fax: 920-968-4616 Website:lucent.wealthcareportal.com Employer Name - Woodmen - Select HRA Employer Group #P61 Last: First: MI SS#: Please check if this is a new address Were here to help. While Lucent Health addresses employers' needs, Narus Health is there to support employees and their families. Lucent Health as the administrator has no input on whether or not to pay additional amounts on these claims. If you need immediate attention, please call: (855) 887-0855 If there are any complications with the physician or ancillary service provider accepting your insurance when you arrive for your appointment, contact Narus Health at the number on your ID card right away. What should I do if I receive a balance bill? The terms of this Agreement govern your , https://mylucenthealth.com/v3app/a/?6713520D04184E041C0D022C0D140C1C130C11166E010C300B101E1F575C5221020F1904460007191751270D5A120F520113117946047A57565A584847177F014C54160B51595A5E5A765F035F5A070314433C5416321713070A001A45751E0054125B07170D0943775B570B43510440406C4A03660448565F5643427C5C530A465E58094F07163607005456205C343774345D65532157585442167E235554472D25365E592F762C5E50575C53464B72455715/, Health (8 days ago) WebNote: Address changes must be submitted in writing via fax (217) 423-4575. Electronic Services Available (EDI) Professional/1500 Claims. Narus Health will keep you informed on the status of the procedure. We are excited to announce that Cypress Benefit Administrators is now Lucent Health! For a complete listing on the services covered as Preventive Care by the plan, please refer to the Summary Plan Description (SPD).