************. This went back and forth for quite a while. So to contact the manufacturer just call that guy back. I bought my hot tub in June of 2022; they told me it would be in by July 9th the 9th came and we had no communication stating the delivery date was going to be late. SOLD DEC 9, 2021. There is no way this company will remain in business with these types of complaints. lpi aqua living. Its not how most major manufacturers do it, but that is how they are going. Here well look at the reasons a leak might occur and what you can do to stop it. When shopping for a hot tub, the number of choices can seem overwhelming. Beat local competitors. Anyone that I know that is interested in a Hot Tub I will send Garys way!!!! Numerous emails and messages went unanswered to **** from customer service. They just kept questioning me about my settings, said I was out of warranty and they couldn't help me. Must read before buying from LPI Inc. or Aqua Living Factory Outlets. lpi aqua living. Spas & Hot Tubs Factory Direct Prices - Aqua Living Factory Outlets Get the best HOT TUB at the BEST PRICES We are proud to provide an oustanding level of service, quality products, and competitive prices. However, no one indicated that all of the accrued fees or interest were no longer your responsibility, nor was a new finance agreement with terms signed. We waited months to get it, got the Catalina delivered, and took 8 months to service it, only to hear it would not work had to be replaced, they replaced it and it still doesnt work, now we have to get an attorney 14,577.77 spent and no working hot tub for over a year, worst experience for any purchase and now have to fight them, 2nd hot tub has been here 2 months and it still does not work.. DO NOT TRY TO SAVE MONEY, RUN!! You know things are going on drugs, abuse, neglect, unhealthy conditions, etc, but the other parent denies everything you confront them with, or has simply skipped town with the kids. The Best 4 Person Hot Tubs Top Home Spas in 2023, 3 Amazing Luxury Hot Tubs and Premium Spas. Kendrick Content 2023. The reason for the change remains uncertain, however . Our Products. A leak from your hot tub might be alarming, but its often easily fixed. lpi aqua living. Support - Product Videos & Documentation - Aqua Living Factory Outlets For Technical Support Please Call 423-349-2900 Submit a Service Request Register your Spa Spa Support Videos Learn about proper usage and installation of spas and bathtubs from our installation instruction manuals and informational videos below. Tub still leaked and started to have electrical issues because of it. We ordered in may its now October we are still getting the run around n feel like we may have been scammed. Upgrade Your Experience Hot Tub Pergola $ 4,995.00 5.00 out of 5 Swim Spa Steps 0 Cantilevered Umbrella $ 299.00 0 Cover Valet $ 249.99 0 1 2 6 Next Covid has changed the game. Filters are an essential part of keeping your hot tub water clear and pleasant. "Adding this distribution and warehouse location just down the road from our current facility will free up much-needed manufacturing capacity," Hatley said. I asked if there was something that could be checked, like a sensor. Spa Pillows are one of the simplest parts of the system to maintain. For any customer that wants access to unlimited swimming in their own backyard, swim spas are a fantastic investment. Home; Services; New Patient Center. LPI is also moving away from dealer-based sales and going customer-direct. This business is deceitful and your warranty is pretty useless if they dont respond. Its not how most major manufacturers do it, but that is how they are going. About nov 15th they sent a message saying they was out of the color i wanted and asked if i would take another color. . So, it makes sense if you ever wonder, "Will a hot tub mess up my nails?". For 15k or whatever he paid for it he could have gotten almost any brand he wanted. 2016 All Rights Reserved - Hot Tub Insider -, Johnson City Hot Tub Manufacturer, LPI, Inc, to Expand Operations - Hot Tub Insider, Hot Tub Manufacturer LPI Inc Employee Tests Positive for COVID 19 - Hot Tub Insider. The right tub can make all the difference to your mental and physical health. Spas - Aqua Living Factory Outlets Home > Spas Unbridled change in a fast-paced world makes the health-enhancing, stress-relieving, exercise-achieveing features of a swim spa a modern necessity. 520B E Hebron St. Charlotte, NC 28273-5989. However, that date kept being pushed and finally the hot tub was delivered in Dec 2021. Their partnerships are a major reason why we are here today.. I submitted another warranty claim about the magnets, the stereo not working, and several of the lights not working, in addition to still not having the replacement enclosure parts. 506 Twin Oaks Dr, Johnson City, TN 37601 United States. lpi aqua living. No I sent a email and they said they would try to start building it at the end of October. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Jets are one of the best parts of the hot tub. Caldera is not part of LPI at all. My electric usage has gone from about 8kWh per day before the tub to over 55kWh per day since its been turned on. Once we filled the tub we noticed that the Tuff cover does not sit correctly on the tub and it leaks out hot air and makes it so we have ice build up. There was no Audio system installed. They continue to change the dates, since may . Well guide you through the process. Here well discuss common problems and how to address them. We called our Citi card reporting fraud and the charge was reversed conditionally on 8/19/22 and under investigation. We are committed to using . But beyond the pleasure of soaking, these spas offer real health benefits. We apologize for the delay. From the grocery store to the park to family road trips, your dog is always by your side. The repair man who has bent over backwards is at loss for trying to fix the cover as he gets no support from the company. A representative from the company will contact the customer, today, to discuss alternative options. Is there any information that might be available, so that we might better assist? We apologize for the frustration you have experienced. 215 were here. Then a seal broke and I called and they just wanted to tell me that I was out of warranty. There has to be a law against being 2-3 months late to deliver merchandise and expecting payment. Scotty Baker . He found a wire was not connected at the factory. Read about how to fix it to restore your covers structure and functionality. Fortunately, its relatively easy to restore the wooden panels around your hot tub. Home; Shops; About Us; Contact; Careers; Service Request; LPI Inc. builds our entire line of products from our 320,000 square . The next is probably "how much does a swim spa cost?" At Aqua Living Factory Outlets 0ur spas introduce new levels of comfort and relaxation into your life. With furniture styles that satisfy any interior aesthetic, Universal's To the Trade program . We currently have been carrying out bucks to fill the tub. They are owned by Watkins Wellness. We even offer swim spas for athletes and physical therapy. Dig through our best stories from the magazine, all sorted by category for easy surfing. They claimed it was a mistake - however, after all the back and forth with them, I truly wonder if there are more customers that experienced the same issue. But now its 5-6 months since purchase. "This decision did not come lightly, and we are grateful for over 10 years of dealer-supported growth. It came in December of 2021. Full Foam. Factory Installed Ozonator - INCLUDED. The customer and salesperson have since been in communication following the holiday season and vacation. The screws they use are not suited for the elements. Our exclusive components, processes, and features will allow you to do what you deserve, relax. Take a virtual of one of our Aqua Living Factory Outlet showrooms. I told the guy it is hands down the worst buying experience Ive ever had online in my life. Call us at (425) 485-6059. Debi Helton inventory Control Specialist at LPI Aqua Living factory outlet Johnson City TN Johnson City, Tennessee, United States 44 connections Find the perfect home furnishings at Hayneedle, where you can buy online while you explore our room designs and curated looks for tips, ideas & inspiration to help you along the way. The manger told me that they were having issues shipping tubs on their sides and that mine was in fact shipped on its side. To ensure your filter is doing its job youll need to clean it on a regular basis (every two to four weeks) and occasionally replace the cartridge (every three to six months). Being able to chat with other residents becomes an important part of many peoples . 2,550 Sq. Plumbed using 100% Anti-Fungicide tubing to prevent nasty bacteria back-up in plumbing lines resulting in cleaner water and less chemical use Proudly Made In The USA Specs: Gallons: 200 Weight: 680 lbs. Easy, done. It took another 6 weeks to get the replacement parts and those were damaged as well. Richard Moody has answered my prayers, it does help me with relief from neuropathic pain. I paid cash for the spa 18 mos ago and it is never worked properly and they refuse to come out and fix it. We've got 5 unique Valentine's Day hot tub and spa experiences that will make this and all the years after a day to remember. I have emails from LPI and text from the vendor. WELLNESS SERIES Get started on your aqua fitness today with an entry level Dr. Wellness fitness spa. Spa shock is an oxidizing product meant to neutralize contaminants and improve the appearance and smell of your hot tub water. #NEWS: LPI, Inc. doing its part to help curb COVID infection rates. I called customer service and was told the filters and magnets were in the mail. Comparisons of the different types of materials that hot tub shells are made from. Unlike others, my experience has been excellent. A hole in your hot tub cover is going to render it relatively ineffective when it comes to heat preservation and protection from debris and pests. Aqua Living is looking for a competent Inventory . Read about the different types of hot tub insulation and the pros & cons of each. Based on published estimates, we believe that there are approximately 42,000 patients in the United States and 67,000 patients in Europe living with WAIHA. There are numerous other issues like the touchscreen not working properly (Catalina claiming that it doesn't work when wet!!??? but communication is key to success. Aqua Living2023-03-02T09:52:55-05:00March 2nd, 2023|0 Comments, Hot tubs, the pinnacle of domestic leisure, are available to everyone. I received the cover in early December and there were NO metal strips built in. Learn more about Birdeye, Patient Feedback: Why Doctors Need to Ask For It.