This telling me time and time again, that I had NO EVENT COMING. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. To purchase tickets online, go to GasSouthDistrict.com, click on the event you would like to attend, click the buy now button, and the purchasing process has begun. Entering The Venue How do I get into the venue? AXS tickets can vary in pricing depending on the size of the venue. 4. Some issues cannot be easily resolved through online tutorials or self help. To sell the tickets on the AXS app (No option for refund or credit) - I was FORCED by AXSTickets to set my sale price at $10/each which is the AXS price for their GA ticket. 39,8 km. You CANNOT view your ticket on desktop or web mobile, and cant even sign in on desktop/web mobile. After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. TICKETS I just hope I can get into the show tonight with my proof of purchase and the order number, which thankfully the WEBSITE does provide when I log in. In case you can't connect to the internet at the venue, we recommend downloading your tickets before you get there. Get started today. AXSTickets communications are confusing. These tickets are non refundable so I am out $200. It seems like nothing on AXSTickets worked! . GetHuman-robtixsa'sJune 2018AXS Tickets{0} . I just needed to transfer tickets to my son, but I kept getting the message that something went wrong, but it turns out the transfer worked, kind of. I have changed my password. We are waiting for GetHuman-robtixsa to fix the problem and share the solution with the rest of us customers. I would expect the venue would use an electronic ticketing system thats not so confusing and confounding. This update includes performance improvements and bug fixes. Even the emails disappeared. Lets try again., - Unable to sign in after downloading the app. Let me first say that the employee we talked with was polite and kind and tried very hard to assist us. If you don't you will have tickets in your cart but when you try to buy them you will be forced to make an account and instead of carrying the tickets through the process they will be taken from you. I even had to have AXSTickets open all throughout waiting in line for the show because I didnt want it to log me out. This helps prevent ticket touting and help combat illegal counterfeiting. Make sure you have the latest version of the AXS app. I emailed AXS 2 times trying to resolve the problem and find out in in fact I do actually have tickets. The AXS live chat recommended I call customer support, but I gave up after being on hold for an hour. I can't log in to the mobile app. I was asked to submit a refund request after 01May2020 and STILL HAVE NOT heard anything. I am very frustrated and very mad at AXSTickets because I was very happy and excited to see twenty one pilots. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) Have no fear, theres a link in the email where I can view the completed transfer. Published by AXS on 2023-02-21. Same here! We dont need an app for everything. Sports and arena events will usually be the most expensive with the best seating options topping $150. How do I create an AXS account? What fees are there when buying tickets? They also neglect to send you confirmation emails so you have no idea what is going on with your tickets when you buy them and when you sell them. I had to try get them on chat again and never got to talk to anyone. When I try to log in on the phone, I get a message that says "Please visit our help page or contact support for assistance. My daughter ending up unable to transfer her tickets, so lost over $100. Apparently only 2 people actually made it to the meet and greet that day. Theres so much to see. The revoked ticket would not scan properly at the venue, so we had to wait while the box office tried to figure out what the issue wasthey were able to print a paper ticket somehow (Im guessing they somehow made a new barcode? I figured this out all on my own no thanks to their support team. listed the best and took a break. Lastly, when I was on the final page getting ready to complete my purchase, there is a pop up window for ads that promise free things do not click on this. How you have this market largely cornered is beyond me. I received an auto response on 2 separate emails and have not heard from AXS and still do not have my tickets. Thats precisely what happened to me years ago I bought $400 tickets and the guy transferred them to me, then proceeded to transfer them again, Im assuming scamming multiple people. Copyright 2023 Apple Inc. All rights reserved. Ne perdez plus votre temps chercher votre billet pas cher ou votre trajet le plus rapide ou avec le moins de km, Mappy vous permet de comparer tous les modes de transport et tous les horaires pour votre itinraire de Aix-en-Provence Saint-Maximin-la-Sainte-Baume. And they had no answers for me. Even the emails disappeared. NOTHING. Please fix this and I hope there is no other fans that will experience the same thing as me. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. The gig has not been cancelled we just chose not to go. Does anyone know with AXS specifically, once its transferred to me, can the guy transfer them again, or now only I can transfer them? I constantly had to check everyday because it would log me out everyday. No paper required. I'm unable to not only log in to the app on my phone, but also on my computer. Ugh! The tickets were $300 too More posts you may like r/ToolBand Join 27 days ago With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Don't know why it won't work. Im annoyed with this application and dont even care to resolve the issue.Im going to really miss the easy use of Flash Seats. The site also crashed while Im struggling to remember my password and forced to logout and queue in line again. For more information, see the developers privacy policy. BAKERSFIELD, Calif. (KERO) Tickets are available for the Bakersfield City Ballet's production of "Swan Lake" at the Historic Bakersfield Fox Theater. Of course that was frustrating, I thought maybe they didnt completely transferred from my friends app but they did because my friend doesnt have them no more either just proof that they were transferred to me.. Yep, my account is back to normal now too. I am never and I mean NEVER going to buy from AXSTickets again until they fix this! This is a prime example of a product team who was so focused on an app, they failed to connect account across any other platform or device. After the concert I ask a staff member what's up, and they say the meet and greet was before. Really?!!!. LTE/3G/2G (auto connect). I was very skeptical after reading a lot of low reviews and their reasons, but the price couldnt be beat - plus they were the place on t gee venues site to buy the tickets from. Mine were showing, now they are not.The money has left my bank account Had the same problem and contacted them this morning. They hold your money forever if there is any issue with your event or if you sold your tickets. The first time, was for. So naturally I assumed the ad closed my window browser and did not complete my purchase. NOT RECEIVED MY TICKETS FOR TONIGHT 3. The next day I got the same email twice simultaneously. I put my tickets up for re sale on AXS and I dont think theyre even visible to people to buy . Then I had to send the PDF tickets to my friends. Buy tickets at GasSouthDistrict.com, the Arena Ticket Office or by calling (770) 626-2464. I show up to the event very early, just in case, and no one at the venue said anything. - AXS Help Centre What do I do if I have not received my tickets in the post? I tried multiple times to transfer the amount that I got from a ticket that I sold on AXSTickets, but I continuously have to keep transferring it because the stupid system wont transfer my money. There was a message saying if I dont see my tickets to verify my email. I can see my tickets ,but when i go to transfer one to my wife it says session timed out. First of all their customer service is terrible. Panic over. could not the sell tad was not lit up. Sent to voicemail every time, no calls back. When I've bought tickets from AXS before they took a few days to show up in my events. I follow all of the prompts and when i am finally signed in it tell me i must verify my email and when i click on the link i get a message oops something went wrong, try again later. Also, it makes no difference if you use AXSTickets or the website. So waiting for that exact time to try to buy tickets because they sell out in seconds will be a pointless attempt. We did finally access tickets, no thanks to AXS, but because the manager knew how to work around the system. Thats why I download AXSTickets to help me to keep sign in. You will receive an event confirmation e-mail within 24 hours of your purchase, and your tickets will always be delivered before your event. On your device, goto "Settings" click "Apps" select "AXS Tickets app" click "Storage" click "Clear Data" option. I will be disputing this charge with my bank. I was worried that they had been cancelled for some reason after reading that it has happened to others. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Where are my tickets? I do not understand where the difficulties lie in this process and am very unhappy with this service. LearnMore. Tickets probably arent being delivered until 1-2 weeks before the show. Never use this service again. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. I contacted the support team and they keep repeating theirselves, and when I went back on AXSTickets to check the money was back in my sales balance and my bank account was removed. 34 BARJOLS TOURVES ST MAXIMIN-LA STE BAUME. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. So they send me the email, I click Verify Device, which takes me not to the app but to the website, which greets me with an error message in a red box: This session has expired. N'hsitez pas non plus trouver une station-service, un restaurant, un htel durant votre trajet grce au service "Sur ma route". They replied that it happens quite often and therefore there should be no need to worry :-). My recipient never received an email with the shared ticket (definitely input the email address correctly). I am so sad and frustrated. The box office tried to print off my tickets but the only ones they could access to print (we discovered after printing) were from 2021!!! AXS App: Selling Tickets Share You MUST download AXSTickets , use the email you used on desktop to sign in to AXSTickets , and then go back to your desktop/web version to confirm your email address. I am concerned as the show is coming soon. I got to the event, having paid for 10 tickets, and the etickets didnt work. stephenpooleyDecember 9, 2014 in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only). They show up on website though. Something told me to go on the actual website. Once your AXS Mobile ID tickets have been released to the app please follow the below steps to view your tickets. It seems that I probably will not get a response before the show. BUY THE PERFECT. I am in some kind of anxiety, that the App could not work on the D day.. Bonne chance tous.. . cant go, and more. I can't even get into the the app on my phone. she told me I could not be on Wi-Fi when using the app so she hung up on me. Anyone else's tickets disappear off of AXS? I am very frustrated about my tickets! I had bought three concert tickets this morning unbeknownst to me the website had charged me an additional three tickets including the ones I had already purchased the first time around. I did buy two tix, and my friend had not yet accepted the transfer, but why two emails? Tickets never arrived (not the first time this has happened with me). Its all a fan needs, all in one app. Mind you I used this back in December of 2019 and Im still having trouble with it (March 2020). I purchased my tickets on the Tick Pick app and then received an email saying I had to download AXSTickets to get them. Save the pdf email that comes with tickets attached, as that email bailed me out a couple of times after other encounters with their poorly working app. I dont know if AXSTickets just takes your money and deletes your tickets after or what but Im very frustrated! Our 2022 Transparency Report has landed 3 plus time I sent them them at least 6 of the performances not listed each time was told they were. At that point, you must then go BACK to AXSTickets and sign in to see your tickets. This is how I was tricked into buying more tickets. AXS shit the bed big time. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Still no success. DO NOT USE AXS! Tap for tickets to see the artists and teams you love. I call and ask nicely for a refund of a service they did not provide, and they refused, lying about every detail. Ticket . The transactions of the of computer controlled part of the app seem to work well but dont dare use customer service for help, I just asked the First Lady, I have never done this before can you just tell me if I did this rite please, and have my tickets. The tickets were $300 too. It's all a fan needs, all in one app. tl:dr - Crashy app. I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. So, please do yourself a favour and buy from the venue direct. Two thumbs down. Please help me with my situation. I reached to them through live chat but it's been 20 days and yet no response. What a stupid, stupid product decision. THANK YOU! I did change it and was able to access, though it didnt really help since it still said no upcoming events under my tickets tab, Honestly. Hi Lennie, Thank you so much! I log out, then log in, go straight to transfer and I get the same result, session timed out and that is within less than twenty seconds. then to me it seems something is missing from the transaction. This also did not work. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . So finally Im able to login, but of course the tickets I already purchased are not there because they are under my other login that AXSTickets WOULD NOT TAKE. I queued 3hrs not being able to use my computer otherwise you are back to number 96, if you don't stay on the Live Chat page All that to be told that I wasn't in their system!? Today, My 2 tickets has dissapear in My Events Section. Here are some helpful workarounds that should work whenever AXS Tickets app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. AXS Ticketing & Mobile Delivery. Peter Kay 1x Ticket - 30 - 18th Feb (Tonight) Missing due to illness. I have to go to a game this Saturday hoping that it will work by then. Up To 25% Off Your Bookings + 50% Off For Kids' Tickets. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. If they pay you now, there's no insurance for them if the new owners are refused entry. The use and ease of AXSTickets was phenomenal. I buy tickets on other companies and never have problems like this. Im sorry but AXS simply is the worst ticket hub ever, if anything just learn from here on out not to use them again, I learned the hard way too. After 30 minutes waiting to chat (ONLY option available for customer support), they couldnt help. I tried paying with my credit card but the App would not allow me to enter my billing address for some reason but it did allow me to use PayPal and I got a pdfs in my email right away. Is it Legit? There is no fee for transferring seats and you are allowed unlimited transfers. I was on hold for over an hour and one of their representatives hung up on me so i emailed them and then called back immediately after and was on hold for yet another hour. When my friend did accept the transfer, I received an email saying my friend had claimed the 1 ticket you transferred for the following event Wait a minute, I transferred TWO tickets. Mobile app not able to log in. The concert is in less than 24 hours and their only resolution so far is you have digital tickets so you can use your card and an ID to enter the venueyeah right and have them refuse me at the door. Ordered tickets from stubhub was told they'd be in my Axs Account. - AEW has announced that there will be a meet-and-greet for fans before tomorrow's Rampage. Gave my son a number to call: 45 minute wait. Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres. Hi all, just a bit of info in case anyone has a similar issue to me. They FORCE you to download AXSTickets to get your tickets, regardless of purchase. Hooray!But it forgot who I was and told me to create an account again. Too bad it makes you give AXSTickets at least one star on the review. Call me impatient but when I pay hundreds of dollars for tickets I expect to receive them with no problems. Your real card info stays hidden. Tap for tickets to see the artists and teams you love. I chose the facebook login option which usually is super easy with other apps, but instead of using my already logged fb account in the facebook app or safari web browser (as every other app does), I instead had to input my fb account info every single time. Wondering if they took them off to change dates. It just says the "Please visit out help page" message. Reply from AXS USA. Complete guide to troubleshoot AXS Tickets app on iOS and Android devices. I cannot access the tickets I just bought! Tap Here" Nothing happens when I Tap Here. A vous de choisir comment vous souhaitez parcourir, Mappy vous propose l'itinraire le moins cher pour votre, Laissez vous guider par le GPS de l'application Mappy, Info trafic, alertes de vitesse et radars, Itinraire Aix-en-Provence - Saint-Maximin-la-Sainte-Baume, la distance de Aix-en-Provence (13080) - Saint-Maximin-la-Sainte-Baume (83470), trajet Aix-en-Provence (13080)-Saint-Maximin-la-Sainte-Baume (83470) en voiture, comment aller de Aix-en-Provence (13080) et Saint-Maximin-la-Sainte-Baume (83470) en voiture, Organisation d'vnements Aix-en-Provence, Biens et services pour les professionnels Aix-en-Provence, Antiquits et artisanat d'art Aix-en-Provence, Entreprise de btiment Saint-Maximin-la-Sainte-Baume, Agence immobilire Saint-Maximin-la-Sainte-Baume, Socit d'assurance Saint-Maximin-la-Sainte-Baume, Chambre d'htes Saint-Maximin-la-Sainte-Baume, Location, gte Saint-Maximin-la-Sainte-Baume, Station-service Saint-Maximin-la-Sainte-Baume, Hifi lectromnager Saint-Maximin-la-Sainte-Baume, Supermarch, hypermarch Saint-Maximin-la-Sainte-Baume, Associations Saint-Maximin-la-Sainte-Baume, Biens et services pour les professionnels Saint-Maximin-la-Sainte-Baume, Institut de beaut Saint-Maximin-la-Sainte-Baume, Informatique Saint-Maximin-la-Sainte-Baume, Travaux publics Saint-Maximin-la-Sainte-Baume, Antiquits et artisanat d'art Saint-Maximin-la-Sainte-Baume, Boulangerie ptisserie Saint-Maximin-la-Sainte-Baume, Vtements femme Saint-Maximin-la-Sainte-Baume, Enseignement Saint-Maximin-la-Sainte-Baume, Services publics Saint-Maximin-la-Sainte-Baume, Thtre, spectacle Saint-Maximin-la-Sainte-Baume, Services la personne Saint-Maximin-la-Sainte-Baume, Photo video Saint-Maximin-la-Sainte-Baume, Agriculture Saint-Maximin-la-Sainte-Baume, Alimentation en gros Saint-Maximin-la-Sainte-Baume, Cours d'arts graphiques et plastiques Saint-Maximin-la-Sainte-Baume. I'm getting sent in a loop to verify my device to sign on to the app. . They tried to tell me my tickets were voided I was like Fuck you I have the confirmation email. Le march actuel propose une varit d'auto neuves avec d'excellentes tranches de prix. I needed an account. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. What is wrong with the App, if I delete it and reinstall will I lose my tickets? I can log in to the account on desktop, but not the app. Please log in again. So I log out of the website, go back to the email that has the link that they say will expire in 6 hours (its been minutes, not even 1 hour), and when I click the link, I get the same error message. I tried logging in on the app again, get the same message about needing to verify, but obviously that DID NOT WORK, so I request a new email with a new verification be sent. Thus, if anyone wants to buy a ticket - there is No reason they would want to buy my resale ticket when they can get a brand new ticket from AXS. Their website did not inform me I would be charged $25 for this service. My account w AXS shows The second time around, my experience was even WORSE - I purchased 2 tickets for Joseph Prince in Dallas for Oct 2019 for a total $42+ dollars and then could Not attend. Create an account to follow your favorite communities and start taking part in conversations. I will continue checking AXSTickets to make sure my tickets remain and if I have no more problems maybe Ill upgrade AXSTickets to 3 stars. Mine wasn't working earlier, but just checked and now showing in the events section. Damn thats really smart Im gonna do that from now on. Its all a fan needs, all in one app. "Swan Lake" tells the story of a young . I rather print out my tickets or use primary ticket apps. Especially if you cant even get it for work properly. I recently had a knee surgery which will preclude me from attending a few concerts over the next two weeks. came back about a week later and had sold 3. well I got a deal about w8/w9 forms to fill out out but all I got was a continuation to spin when I tried them. I have exactly the same problem. Lets try again. So I kept trying and the same thing kept happening. I purchased tickets and created an account using my Facebook. We had to work with the box office manager for an hour, and could only access tickets after I contacted my bank and got the payment information. I would give AXSTickets no stars if i could. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". This is my friend time buying through AXS for other people and Im not sure I would use them again. Buying tickets was easy of course .. but getting a refund is a whole other problem. 5 comments 100% Upvoted This thread is archived Thankfully I checked it first thing this . This is based on our NLP (Natural language processing) analysis of over 191,013 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. These tickets were EXPENSIVE and a gift for my teen for her birthday. AWFUL!! Dedicated to sharing and discussing anything & everything related to Abel Makkonen Tesfaye AKA TheWeeknd, Press J to jump to the feed. Is it my iphone? What's a "Waiting Room"? The end. I shall try that on Monday after the show. I would rather be told the truth than a lie, after reading other reviews I see its a big issue. Continuer sur 950 mtres. or that this is a new device (it isnt) and I need to confirm my acct via an email theyll send me. The ticket is sold out but they did not tell you and made you keep queuing in line (which is waste of my time by waiting for 10 mins) giving you the false hope. Avec le mode voiture, vous pouvez configurer vos options (type de vhicule, autoroute ou non, page ou non, distance la plus courte), tout en ayant accs aux infos de circulation grce notre service d'info-trafic en temps rel. As soon as I select buy tickets the next page fails to fully load. Second, AXSTickets doesnt have a history of the event. I hope this video helps a few people in solve this. Please help! Exit outOf the window immediately. Yup happened to me too. AXS Tickets does not seem legit based on our analysis. Two of the ticket were bought together and the other was bought separately. I add tickets to my cart but when I go to check out it says my cart is empty. 1. I tried twitter and you can't reach anyone at AXS UK and even when I tweeted them, no one gave a monkey! The show is tonight with no way to access my account or update my password. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. find great events near you, buy 100% official tickets, sell your seats if you. Continuer sur 950 mtres, Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres, Prendre droite et rejoindre DN7. We often link to other websites, but we can't be responsible for their content. called the support number and held from 20 minutes to hr and 20 minute. Payer 4,10 (Page St. Maximin) 38,8 km. and our What is a Pre-sale? My Axs app will not completely load, it says loading more events, but nothing happens. Presumably you agreed to the "ridiculously high" selling charge before confirming? NOTHING. This is for London (October). Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Can transfer over AXS app. Solve all AXS Tickets app problems, errors, connection issues, installation problems and crashes. Hopefully this will save someone from the panic attack I just had over my tickets. Second hand retailers have them available, but now the cost is through the roof and I dont know if I need to take a chance that I will actually get my tickets that I have paid for, or if I should try from an outside source. I would like to see all tickets I have used in AXSTickets and have my pasts orders in the past events tab. I use AXSTickets and already sign in, when Im about to buy it, why I have to sign in again??! I understand theres a pandemic going on, and Ive tried being patient for weeks now. The email response i got didnt answer a single question of mine so i sent a response asking for them to actually answer the question that concerned me and they neglected to respond. So we made it easy to get in contact with the support team at AXS, developers of AXS Tickets. SOLD TICKETS VIA AXS. Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. Follow the AXS Tickets iOS app troubleshooting guide Here . No way fo contacting them except via chat which can be 3 hours wait and by the time your queue turn comes, if you don't see it for 30 seconds, they time you out and you are back to 3/4 hours long queue. Press J to jump to the feed. AXS - the amount of frustration and stress you caused me is unforgivable and unacceptable. Certains itinraires vous feront passer par le chemin le plus court, le plus rapide ou sans page. Continuer sur 36 kilomtres, Sortir et rejoindre la voie.