Ticketek Terms and Conditions of Sale. Tixel is available to all Ticketek ticket types and all events: Music, I don't have an email address or access to a computer. Just a thought.) 3.) Flemington Racecourse And Victoria Racing Club. . I did not use that link as Luckily i had already sold the tickets by another website, as the concert is on in 1 weeks time. sports, food & drink, arts, festivals, conferences, seminars, and more. If you can buy tickets somewhere else, do it! Now you can communicate to Ticketek Support through this site. So thanks very much! Bought some tickets for a concert in December 2021 that were unable to use because of Covid and venue restrictions, notified them before the event and them couldnt get hold of anyone to meet their pre concert deadlines. (Not all concert tickets are able to be sold on this service, for some reason. Get in to events you thought were sold out with tickets sold by fans and verified by Ticketmaster. All Tickets. What Is Tixel? Your refund application and payment will be handled by the Customer Experience Team who act as the administrator of Our Refundable terms. Both Ticketmaster and Ticketek are authorized and well-known marketplaces featuring individual sellers, clients, and buyers from worldwide. FIND US AT. We use dedicated people and clever technology to safeguard our platform. Click List a ticket. 760500 Views Aug 18, 2021 Article. Press J to jump to the feed. . You can get in touch with your friend (or ticket broker if you purchased from a ticket Safe, Fast and Verified #Seinfeld tickets already on eBay and Ticketmaster Marketplace for 400% markup! After you have posted the listing, you only need to wait for the customer to buy it. 2 x A reserve tix for Lorde at Aware Super Theatre, Monday 13 March, 7:30pm for sale; face value. As a result, our customer satisfaction across products went up from 89.2 percent in June 2020 to 94.8 percent in November 2020.". Next day tickets show up on Ticketmaster Marketplace for 3x the price, what a ripoff. Buy tickets for all AFL rounds of the AFL Premiership Season from The Ticket Merchant - no hidden fees, safe, secure & 100% guaranteed. details of the event including: name, date, time and venue. I finally did get a short email back the night before the event, ABSOLUTELY APPAULING. I've tried to contact ticketek through email but they haven't responded at all and its been ages. Buy and sell tickets safely at Ticketek Marketplace New Zealand . Ticketmaster phone number goes to a voicemail that states the phones are unmanned due to Covid reduced staffing - however, I do recall trying to contact Ticket Master prior to Covid & it was impossible then also. ago. I put it on listing at Ticketek Marketplace, however, when I tried to remove them my tickets on the listing it said "unable to remove your listing". I paid for tickets to The Mousetrap at the Theatre Royal in Sydney and they were not delivered via email or post. Fans wanting to buy tickets to Kanye West's 2014 Yeezus tour in Sydney through Ticketek had to pay a "service/delivery fee" of $6.45 for tickets they had to print out themselves, or $8.85 if they wanted the tickets mailed to them via regular mail. A subreddit for Melburnians and Melbourne enthusiasts! Is that normal? Ticketmaster vs Vivid Seats: Which Is Better For You? Save my name, email, and website in this browser for the next time I comment. The Snake Pit is the perfect start of a sizzling summer, and you know you don't want to miss it Complete rip off, went to purchase online tickets was directed to this site beliving it was ticketmaster. I know this should be normal good service, not worth commenting on, but I was so relieved and wanted to balance out some of the other comments. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Why does Ticketek Marketplace charge fees? This is a rort stacked in the favour of liquidity for Ticketek & Ive complained to NSW Fair Trading. All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a resident of Australia. If you are reselling your tickets on Ticketmaster , there is also a resale service fee based on ticket face fare. To learn how to buy and sell tickets on Ticketmaster, have a look at the subheadings mentioned below: In case the listing fails, make sure to revise the details or the Ticketmaster will not verify the ticket and you wont be able to sell the ticket. broker) to get The only minus is that no matter when they sell, ticketek dont pay out until 2 weeks after the event. Why does Ticketek Marketplace charge fees? Similar to Ticketmaster, the prices of tickets at Ticketek fluctuate depending on the liking of the individual sellers. Ticketek account. The tix are currently for sale on Ticketek Marketplace but we are happy to sell direct so buyer doesn't have to incur booking / transfer fees. :/, The 10 days is actually supposed to be 10 days after the concert date. Yes! 1. . What to do?? You will be asked to enter your Ticketek account credentials, but don't you worry - we ticket looks like this you got a mobile ticket from Ticketek. In the next few steps, first you will need to upload your ticket accordingly and then it will ask you to add all the details of the ticket. I bought tickets to and event halfway through last year, tried to call them on a number of occasions and tried to email them, i unable to get in contact with anyone they have set up their phone lines and email systems that way intensionally. * They also charged me $100 administration fee (for what?!) Mar. tickets you wish to list for sale. The RAC Local Lounge is located on the ground level with external access from Wellington St for a pre-show bite to eat and drink. : 2020314 : 8 : GIANTS Stadium, Sydney Olympic Park : CAT1 AUD$698, CAT2 AUD$598, CAT3 AUD$498, CAT4 AUD$398, CAT5 AUD$298, CAT6. ticketek marketplace fees . Their customer service to follow up and right the problems is poor. Their customer service to follow up and right the problems is poor. 104 Views. Abhorrently bad process for handling refunds and rescheduling due to illness. In other words, it was the same $78 that they charged on the Website. Ticket limit 10 tickets in one transaction . New comments cannot be posted and votes cannot be cast. is not on the list, Ticketek Marketplace is a secure online portal where customers who have previously purchased from Ticketek can quickly and easily . A: No, all tickets are only available within 72 hours of the performance date. If you google "Victorian Ombudsman" you will find both the Postal Address and an email address. No mentioning of queues before! ?DO NOT BUY TICKETS FROM TICKETEK! In writing I was told I would receive the payment from sold tickets within 10 business days, as of . It goes against our guidelines to offer incentives for reviews. https://marketplace.ticketek.co.nz/. The show was moved to 2022 instead of 2021.I requested a refund as I wouldn't be able to attend the new shows. Or which among Ticketmaster and Ticketek is a better marketplace to buy tickets from? When Ticketek get back to you, it will come through as an email. Tickets from $652. I will never purchase anything with you again. It has a hefty price charges, for example for a ticket base fare of $25, Ticketsmaster charges $7.75 convenience fees charge, that is at least10%. I sold my tickets on Gum Tree with mo problems at all. Please respect this by keeping the discussion on topic, and devoid of any political material. Also, among the good list of payment modes Ticketek offers, you can also opt for Afterpay and pay for your entire amount in 4 installments. If as many people forward thier experience to the Ombudsman as have made comments here they will be certain to investigate. Complained via FB Messenger with no response until I threatened to go to ACCC or Fair Trading. Press J to jump to the feed. Angie-P 6 mo. Surely there is an industry ombudsman or regulator we can all lodge complaints too.Dodgy!! e!!! They need a better system and more staff it seems. Yes please. Takes days, even more than week to get reply. Ticketek routinely mismanages ticket processing which should be simple. you can't make. bought twice on ticketek marketplace, no issues both times, i'd personally only buy secondhand tix on there so i know i can actually get in. Tixel is the best way to sell Ticketek tickets to genuine buyers at a fair The only way to buy one was to ring the number listed on the Ticketmaster website. When we look at the popularity and expansion across the world, Ticketmaster beats Ticketek once again. This post has been marked as non-political. Maybe you can give it a try now. Contacted them several times already by mail and phone and cant get in contact or receive no responses - its been 9 months lmao. Hi, can I ask what section of consumer affairs did you contact? 1.) First time using the "Ticketmaster Resale" website - now also the last. It's nearly $400 worth of tickets. The RAC Local Lounge is located on the ground level with external access from Wellington St for a pre-show bite to eat and drink. The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and suppor Smart move, I did the same. Customer support was really good too, they were polite and fast with replying emails. Not only do they have some really easy user interfaces to navigate around freely, but finding options like Selling tickets or My orders are easily visible too. Maybe you can give it a try now and hopefully it works for you. It will charge you a reasonable fee if you opt for ticket exchange. October 1, 2019. Further details in the disclaimer. And the sellers have an upper hand under this category as they are not charged any additional amount or charges for selling the tickets on Ticketek. I wish I could give them -500 stars.The customer service sucks and when they have your money theres no service and no refund so dont get duped into buying them refundable tickets. 2. This email did not offer any assistance in resolving the issues i had. 2023 ProductReview.com.au Pty. Visit www.scamwatch.gov.auA site run by the ACCC - I found useful. How can we get rid of Ticketmaster, surely we deserve better in Australia? This is to maintain the upkeep of the platform and service and manage the accounts of both buyers and sellers. Clearly NOT. Yet they ignore it, still deny payment & request the $100 administration fee. Ticketek, Eventbrite and many more. Before I get into it, I would recommend waiting more than a few days for them to get back to you. Ticketek Marketplace is the only official re-seller we approve. To sell your Ticketek ticket on Tixel, you must first upload a PDF file. the actual Ticketek mobile link. Idk but if anyone knows how the hell to get in contact with them then let me know. Since both the platforms have given the control of ticket pricing to the hands of sellers, the prices will vary according to the sellers preferences and you will have to go along with their decision. Customers who have previously purchased from Ticketek can quickly and easily list their tickets for sale on Ticketek Marketplace. 3 hours ago. * In total they unlawfully took all this money from my credit card and pocketed the money as well from the ticket buyer. Be sure to check our page often for the latest coupons. Version 5.22 B82 R0 The Premiere Marketplace for NFTs. I was ready to go on the dot and within a few seconds I was at the resale site paying three times the amount, for really crap seats. Couldn't be easier. Click "Continue" and you should be able to finalise your Tixel listing in a few seconds. Tixel is a fan-to-fan marketplace for . I submitted a written complaint, because they always respond in writing. Starting from a small unknown site, Ticketmaster has now expanded so much that it now deals with over 500 million tickets per year through its website. The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and support. Scalpers and Ticketmaster Resale - who enables this behavior so they can double dip - are corrupting the concert experience for fans. See the Best Services in 2022 as rated by Australians on ProductReview.com.au. The lounge open 30 minutes prior to the main arena doors on an event day. . Apart from the convenience fee, it doesnt charge you any other taxes and processing fee. Although Ticketek seems to charge you fees for almost all different actions, when you look at the 30% of the ticket price being charged as fees, it simply is costlier than any other ticket marketplace including Ticketmaster. For Light Creatures please phone Adelaide Zoo on 8267 3255. If there was a Zero Id use thatDO NOT USE Ticketek Marketplace thinking they are reputable & honourable brand They take your money months before the event and then hold onto it until you complain to consumer affairs or mediaAppalling and illegal to not meet their 10d refund policy. 1300 558 878 select option 1Open 9am - 5pm (Sydney time)Monday - Sunday. Tickets are sold at a price determined by the seller - this may be more or less than the face value of the ticket. I also purchased ticket insurance. So wheres my money? [2022], Gametime vs Ticketmaster: Which Is Better For You? Open a Virgin Money Go Transaction Account today and make a purchase in the first 30 days to receive a $75 Ticketek Gift Voucher, plus 5,000 bonus Virgin Money Points. I just received an email from marketplace today saying the funds have been sent to my account and to wait 2 business days for it to show up in my account. Ticketek Australia (Booking Service): 1.1 out of 5 stars from 1,535 genuine reviews on Australia's largest opinion site ProductReview.com.au. Then make an account with Atlassian. When you buy your ticket through Ticketek Marketplace Ultimate or Marketplace Deals, you can choose to make it refundable for a fee. A dusty corner on the internet where you can chew the fat about Australia and Australians. Got an email saying the tickets were bought 2 months before the concert, and to allow 10 days for the money to show up in my bank account. It was confirmed to me that the tickets had sold and that I would be receiving my payment for them in due course.The day after the concert I received a rather rude email saying that I had failed to provide the tickets (which is not true) and therefore I would not be paid for them. Ticketmaster offers some more amazing services like TicketExchange and fan-to-fan resale service. Search. * They charged me for the price of the tickets by lying and saying they had refunded the price of them to the buyer because they couldn't gain entry to the concert.