Ticket holders must have current student or faculty identification and/or proof of age with them when traveling. You must not make any booking unless you understand and agree with these Booking Conditions. You should be able to view your travel credit in the "My Wallet" section of your account when logged into our site. Dollars? All money paid by you to us will be the property of Flight Centre (UK) Limited and will be a debt due and payable to the travel service provider once the services to which the money relates have been provided (except for money paid for flights with an IATA airline, which might be held on trust for that IATA airline). Please let us know of any special requirements you may have for your travel arrangements such as special meal and seating requests, room type or disabled access. How do I change or cancel my flight ticket due to COVID-19 / Coronavirus? Travelers are responsible for ensuring that they have all necessary travel documents and visas. You should also confirm departure times for each onward flight. We are a Member of ABTA, membership number W325X. period of more than twenty-four hours or include overnight accommodation. Your StudentUniverse reservation number (typically 6 letters) Your full name and date of birth ; The original flight date; The airline; Your email address; A phone number where you can be reached at any time (we have agents working 24hrs a day all over the world) The specific details of your request. All flights are non-transferable and cannot be used by anyone other than the ticket holder. Some countries also require a machine-readable passport and/or unstamped available pages. Well be with you within a few days. We can arrange travel insurance for you or provide you with a quote or general information about the travel insurance options available to you. Failure to have documentation may result in denied boarding or denied entry and you will lose the full value of your ticket(s). You may see the name StudentUniverse affixed to motor vehicles, on signs around the hotel or elsewhere. your hotelier) and your travel consultant as soon as possible who will endeavour to put things right. We will collect all mandatory taxes, however some countries may charge additional departure, hotel or other taxes that must be paid locally. If you don't see a credit that you think should be there, give us a call. Travel carriers and local authorities at travel destinations may require specific testing prior to boarding and/or upon arrival at your destination, including, but not limited to, a temperature check as a result of the COVID-19 pandemic. All insurance questions have to go directly through Tripmate, or whatever insurance company you purchased through. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. We strive to resolve any dispute amicably. We attempt to present the best airfare available in the market, but sometimes (unfortunately) we don't win. We will be fully responsible for the proper performance of the package as a whole. Most of our deals are available to be purchased online. A refund must never exceed the original payment amount. Your help in finding any issue that our QA team missed would be greatly appreciated (and is usually rewarded). All refunds will be delayed until the situation stabilises. If your ticket was on two separate airlines, youll have a partial credit for both of the airlines. This table is for informational purposes only. Airlines generally do not allow changes to your routing or name changes. We are trying to help as many people as possible as quickly as we can. :). You must comply with local government regulations. For students and those under 26, our cheap flights, hotels and tours make it affordable to travel anywhere you want to go. Second, they do not specify the baggage allowance on their e-ticket. Please note, your ticket may still be subject to StudentUniverse cancellation fees as per the penalties listed under the rules of your ticket. If your airline does appear to . No date changes are permitted outside of your tickets validity period. The prices of these tours are based on rates in effect (including foreign exchange rates) at the time of printing and are subject to change without notice. Sometimes airlines provide us with fares we cannot display online, even to our members. If you are not familiar with a stopover, it is when you are traveling from one destination to another, and stopping along the way (or the way back) in another city. For any fare we advertise, we first check to make sure there are some available seats. Any provision (or part of any provision) of these terms and conditions which is invalid in any jurisdiction is invalid in that jurisdiction to that extent, without invalidating or affecting the remaining provisions (or part provision) of this agreement or the validity of that provision in any other jurisdiction. If the reason for your cancellation is covered under the terms of your travel insurance policy, you may be able to reclaim these charges from your travel insurer. Both you and the new traveller will remain jointly liable and responsible for the additional costs involved, which will include our administration charge of 125 per person per booking as well as any other applicable travel service providers charges. We know a lot of you are concerned and have questions about what to do with your travel regarding limitations created by COVID-19. References to us, we or our mean Flight Centre (UK) Limited, company number 02937210 (trading as StudentUniverse). We advise travellers to retain sufficient local currency to meet these charges. You can still book with StudentUniverse. All you have to do to unlock our exclusive student and youth fares is sign up for a FREE membership. More information on key rights under the Package Travel Regulations can be viewed at: studentuniverse.co.uk/students/package-travel-rights. In addition, travelers returning to the US from abroad will be required to quarantine at home for 7 days after traveling. Some countries have reopened borders to international travelers, with guidelines or restrictions. StudentUniverse is not responsible for an airlines not providing you with a seat on a later flight, nor any additional charges the airline imposes for this reason, nor the full loss of value in your ticket. Anyone can book with us, just not everyone will be able to get access to special discount student fares. If you wish to cancel your flight ticket, you must contact us by phone in advance of your flight boarding. Student bookings are for verified students and academic staff of accredited universities and colleges of further education, and youth 16-25 years old only. Additionally, as required by law, we have protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that we become insolvent. We understand the US DOT has recently issued a statement advising airlines to refund passengers for flights to, within, or from the United States that are canceled by the airline. These hotels will be clearly marked and confirmation of the discount possibility will be included in the booking confirmation email. proof of yellow fever vaccination) may deny you entry into a country or invalidate your travel insurance cover. Also, be advised that certain foreign facilities such as air-conditioning systems in public places, hotels, and motor coaches may not be up to U.S. standards. Reviews. I have questions about baggage. First, visit the link for Studentuniverse Refund Policy Coupon Code. Generally, we will only disclose your personal information to these overseas recipients in connection with facilitation of your travel booking and/or to enable the performance of administrative and technical services by them on our behalf. Therefore, where your requested travel arrangements require that your personal information be sent to an overseas recipient (other than any of our overseas related entities), you agree that this is at your risk and we will not be liable or accountable for how those recipients handle your personal information. We exercise care in the selection of reputable travel service providers but we are not ourselves a provider of travel services and have no control over, or liability for, the services provided by third parties. A change to your student status will not impact your credit. Maybe. Details of these rights are published at EU airports and are also available from your airline. Take advantage of our promo codes and special offers to save even more. Please refer to the existing refund policies and tuition and fee information which apply under normal circumstances as the following only apply to current COVID-19 and other campus closure concerns. As a workaround, the airline requires a new set of tickets to be paid upfront and issued with travel dates completed . Studentuniverse Refund Policy Promo Code You may check the link for Studentuniverse Refund Policy Promo Code. Although we specialize in student and youth discounts, most of our promo codes apply for all ages. It is entirely at the airlines discretion to provide you with a seat on a later flight. Many airlines are updating their policies regarding travel credit use deadlines. Please check that your passport is valid for 6 months or longer than your intended travel time. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. For all online air bookings, full payment is required at the time of purchase. Any errors in names, dates and timings may result in an inability to use that booking and the booking being cancelled. You are solely responsible for any such fees as well. Student universe uses tripmate for their insurance policies and they're a complete scam. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate. StudentUniverses obligations to you are to make travel bookings on your behalf and to arrange relevant contracts between you and the travel service providers. accounting for a significant proportion of the package. You will need to input your traveling companions' details before entering your credit card information. We will advise you of the amount of the deposit and date for final payment at the time of your booking. You will need to have their legal name as it appears on their ID and their date of birth. You also can't split it between multiple flights. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. You also can't split it between multiple flights. No. StudentUniverse is not responsible for the loss of value of your ticket nor any decision by an airline to not provide you with a seat on a later flight. If we, or the travel service provider identified on your ATOL certificate, are unable to arrange or provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. If your ticket was totally unused, itll be for the full amount of the original ticket. Please note that for all air bookings a service fee of up to 16 will apply. We cannot guarantee that the travel service provider will credit you with point for your booking. Please note that carriers may be subject to change. Good. If any part of a payment is non-refundable, the merchant must declare this fact in a written No Refund or Cancellation Policy to that customer before the refund is processed. We will message those requirements to you (if there are any) prior to you making any purchase. If you are paying by this method you will need to request account details from your consultant and make the payment at least three business days prior to the actual due date. The right and obligation to arbitrate under this provision shall extend to any claim by or against StudentUniverses affiliates, parent company, officers, directors, employees, agents, or contractors. Please check your applicable loyalty program for the specific terms of your membership. Please check your airline's policy. Travel documents may be subject to certain conditions and/or restrictions such as, but not limited to, being nonrefundable, non-date-changeable, and subject to cancellation and/or amendment fees. We will not be liable for any loss you incur if and insofar as you are able to claim for damages under a travel insurance policy. All our best deals, straight to your inbox, We negotiate directly with airlines and hotel suppliers to get you exclusive discounts, Get promo codes on top of everyday discounts during peak booking times, Lock in that great price as you can cancel many flights for free within 24 hours and many hotels up until 24 hours before arrival, StudentUniverse has negotiated with more than 90 airlines from United Airlines to British Airways to Air China and more. Any booking you make will be with the relevant travel service provider and not StudentUniverse. If you have any objections to your personal information being disclosed to an overseas recipient, please let us know. Were all working overtime to try and help as much as we can. There are a few exceptions that must be booked on the phone with our agents. You may, however, choose the law and jurisdiction of Scotland or Northern Ireland if you wish to do so. You acknowledge that we deal with thousands of travel service providers around the world (some of which are very small operations or are located in countries with laws, and/or in regions with technology, which may not be advanced as those existing in the UK). AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. Youll be able to use it on StudentUniverse, for flights operated by that airline. Most of these changes will be minor and we will advise you of them at the earliest possible date. We are obliged to maintain a high standard of service to you by ABTAs Code of Conduct. Amendment and cancellation policies differ per hotel. For students and those under 26, our cheap flights, hotels and tours make it affordable to travel anywhere you want to go. Travel documents may be subject to certain conditions and restrictions including being non-refundable, non-date-changeable and subject to cancellation and amendment fees. Federal law requires that we refer you to the Department of Transport disinfection website at http://airconsumer.dot.gov/spray.htm. Failure to provide this information on check in will result in passengers being denied boarding. If you have made a booking with us for an individual service or for a pre-arranged package organised by someone other than us our obligation to you is to (and you expressly authorise us to) make travel bookings on your behalf with reasonable skill and care and to arrange the relevant contracts between you and travel service providers on your behalf. in Student Universe coupons 10% OFF COUPON CODE 10% Off w/ Promo Code Shop Studentuniverse.com and receive 10% discount on your total order with code at checkout. Please read these Booking Conditions carefully. payment or sold at an inclusive or total price: (a) transport (b) All deposits are non-refundable and non-transferable for changes of mind or cancellations by you. You must contact your airline directly and or visit its website for specific information regarding these guidelines and/or any additional fees. No need to worry, your credit is associated with your original booking and not just your email address. This use of our name is purely for reasons of identification and does not denote ownership, supervision, or control by StudentUniverse in any way. This deposit is non-refundable unless your tour is cancelled by us. Eligibility, Joining, and Website Information, Itineraries with more than 2 destinations. All such terms and conditions (including limitations of liability) apply to these Booking Conditions and, accordingly, a reference to these Booking Conditions shall mean the terms and conditions set out herein as well as all terms and conditions of any provider of your travel services. Additionally, a small number of itineraries do need to be booked via an agent. Once you call, you can leave your number for a call back when we get to your place in line. We accept most major debit and credit cards. Please refer to your airlines policy for more details on when your credit has to be used by. Occasionally a travel service provider may have to make changes to your original booking. Check airline policy for official rules and know that you can always ask the airlines for a request to change the route. Minimum stay and maximum stay rules apply to return and multi-stop flights. We accept no responsibility for any extra expenses that may arise, extra hotel taxes and fees, cancellations or freight charges from your bank or credit card company. Your rights in relation to packages arranged by us are set out in these Booking Conditions (which are deemed to incorporate all terms and conditions of each travel service provider for the various components of your package travel arrangements). The Student Union charges for various services including, but not limited to, audio-visual equipment rental, facility rental, technical assistance, and graphic design and related printed/copying. In some cases, failure to present required vaccination documentation (e.g. Please only contact us if your flight is within the next 48 hours, so that we can help those with urgent needs first. In these circumstances (except where you have failed to pay the final balance) you can either have a refund of all money paid or, if available, accept an offer of alternative travel arrangements of comparable standard (we will refund any price difference if the alternative is of a lower value). So call once, get in line and hang tight! Further information on the Code and ABTAs assistance in resolving disputes can be found at abta.com. I called StudentUniverse to get a refund on my flight, and I repeatedly told the woman on the phone to cancel my flight under my name and not my friend's. I even confirmed with my birthdate, but she just said "yeah, yeah, yeah whatever" the entire time, and it turned out at the end that she didn't cancel my flight, but my friend's instead, and . If you don't see a credit there, but think you have one, just give us a call. We believe that travel is essential to a modern education and that students return enlightened and inspired. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. A contract on the terms set out in these Booking Conditions will exist as soon as we issue a confirmation email to you. Some tickets also may have multiple airlines. Business Details If you do not obtain the necessary travel documents, you will be denied boarding and lose the full value of your ticket. However, some countries (Iceland, Greece, etc.) In short, we can offer you whatever your ticket is eligible for, please trust that we are working hard to offer you the BEST option we can find for your ticket! Please ask us to confirm what protection may apply to your booking. Students are required to pay all, or a portion, of their tuition and fees for any registered course unless enrollment is officially cancelled prior to the start of university classes. We have no responsibility for these services, nor do we have the authority to make any warranty or representation regarding their standards. It was officially launched in 2000 and remains a privately-held company. At this time, airlines have stopped issuing refunds to focus on customer service and protecting passengers. Flexible Airline Policies: Coronavirus last updated: 29 June 2021 Each of StudentUniverse's 220+ airline partners has their own policy regarding refunds and cancellation waivers due to the coronavirus. Change rules and fees can vary tremendously. StudentUniverse is not an insurance company. Call us when youre ready to rebook and we can help you use credit. Please note that this does not mean that your order has been accepted. It is strongly recommended that you communicate any complaint to the travel service provider in question as well as your travel consultant without delay. It is important that you ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities (including, in certain cases, visas for transit points). For all travel we strongly recommend that you take out appropriate travel insurance to cover your travel arrangements. If you have registered before, please check your registration is valid and has not lapsed. You can contact our customer support line 24hrs a day, 7 days a week from wherever you are in the world: +44203 056 7993 if you booked through a consultant; or. If you can pay with the same credit card, book together by searching for more than 1 person, and following the steps in the checkout process. Its important you read your airlines policies for any restrictions as we are bound to each airlines policy. We encourage you to review the privacy notices of any third party service provider whose services we arrange on your behalf. Sound good? Do you have better flight specials available by phone. If we are unable to do so, any dispute arising out of or relating to this Agreement (including the interpretation, validity, breach, performance, or negotiation thereof) or your relationship with StudentUniverse (a Dispute) shall be resolved by final and binding arbitration governed by the Federal Arbitration Act, 9 U.S.C. Expires shortly ERE Show Coupon Code in Student Universe coupons $30 OFF COUPON CODE Up to $30 Off With Code All accommodation ratings are set by the relevant provider. StudentUniverse allows you to search and compare flights from 220+ major airlines, such as American Airlines, United Airlines, Jetblue, Alaskan Airlines, Delta Air Lines, Air Canada, British Airways, Qatar Airways, Air China, China Eastern, Air Canada, Westjet, Lufthansa, KLM and more. Where we incur any liability for a travel service provider change or cancellation fee for any booking which you change, you agree to compensate us for the amount of that fee. If you book a package which does not include flights, our ABTA membership means that we provide financial protection for your money. For any excursion or other tour that you book while on travel arranged by us, your contract will be with the operator of the excursion or tour and not with us and your legal rights in connection with such excursion or tour will be against that operator. Many of the flights and flight-inclusive travel arrangements we arrange on your behalf are financially protected by the ATOL scheme. You may be denied entry onto your carrier and/or entry upon arrival at your destination, or be required to self-quarantine at your destination and upon your return to the United States. All rights reserved. Many airlines are reducing their scheduled offerings and some are cancelling service altogether. You will need to have the card number, expiration date, CCV (3 or 4 digit security code), name as it appears on the credit card and the billing address. Please confirm which airline your credit is with by visiting My Wallet. Travelers are responsible for ensuring that they have all necessary travel documents and visas. StudentUniverse is an online booking leader for students and young adults under 26 looking to make travel arrangements on a budget. 5280 burger bar menu calories,
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