Actions to satisfy the intent of the recommendation have not been taken or are being planned.
,Actions that partially satisfy the intent of the recommendation have been taken.
,Actions that satisfy the intent of the recommendation have been taken.
, Executive Candidate Assessment and Development Program, The Inspector General should follow key organizational transformation practices when implementing any future changes in its organizational structure. Share sensitive information only on official, secure websites. In the fall of 2022, DHS OIG issued its FY 2022 annual performance report and provided us with its FY 2023 annual performance plan and a strategic implementation plan to cover FY 2023-2026. Fax: (415) 355-2731, Phone: (520) 620-7390 Region covers Connecticut, Delaware, Maine. (Recommendation 19), The Inspector General should develop and implement a consistent process for DHS OIG program offices to coordinate with DHS to receive and respond to technical and management comments about Office of Audit and Office of Special Reviews and Evaluations work. International Immigration Offices China - Beijing Field Office China - Guangzhou Field Office El Salvador - San Salvador Field Office Guatemala - Guatemala City Field Office India - New Delhi Field Office Kenya - Nairobi Field Office Mexico - Mexico City Field Office Last Reviewed/Updated: 05/04/2022 Was this page helpful? Provide feedback and make complaints involving DHS employees, programs, components and other types of grievances. Norm Robinson is the Assistant Administrator for the Field Operations Division within the Law Enforcement/Federal Air Marshal Service (LE/FAMS). Jon Enslen, Assistant Regional Inspector General for Audit, Kansas City Regional Office (Missouri) Our diverse team of oversight professionals are . DHS OIG agreed with this recommendation. Gary Whitman, Regional Inspector General for Audit 1999 Bryan Street, Suite 1440 The Michigan Department of Health and Human Services' (MDHHS) Division of Environmental Health (DEH) uses the best available science to reduce, eliminate, or prevent harm from environmental, chemical, and physical hazards. In September 2022, DHS OIG officials said that they are in the process of drafting policies that will establish the organization-wide quality assurance program. (Recommendation 21), DHS Office of Inspector General: Actions Needed to Address Long-Standing Management Weaknesses. HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Report financial crime by contacting a U.S. Secret Service Field Office. Washington, D.C. 20201 We will continue to monitor DHS OIG's efforts to address both of these recommendations and, in particular, how risk assessment informs DHS OIG's annual work planning process. Main Navigation. Fax: (312) 886-7065, Phone: (817) 385-2071 Official websites use .gov Official websites use .gov The OIG is led by an Inspector General who is appointed by the President and subject to Senate confirmation. (Recommendation 14), The Inspector General should develop and implement an organization-wide quality assurance program, including establishing a structure, responsibility, and authority for implementing quality assurance in all DHS OIG work. The Inspector General has appointed an executive sponsor to lead implementation of each of our recommendations. (916) 930-2388 Both the Department of Homeland Security (DHS) Act and this Office of Inspector General (OIG) were established by Congress in 2002. If you have contacted other . Staff in the Office of Innovation work with leaders in the Office of Audits and the Office of Inspections and Evaluation to coordinate on how the information can be used for planning purposes. OIG_WEBCOMMENTS@epa.gov (Use the subject "Suggestions for Audits") Phone. One such policy relates to the responsibilities and authorities of the Office of Integrity, established in April 2021. OIG is headquartered in Washington, DC, and has three regional offices. 245 Murray Lane SW Office of Rehabilitation Services. Information and guidance about COVID-19 is available at coronavirus.gov. Fax: (404) 588-3871, Phone: (617) 748-3218 In September 2022, officials said they expect to complete work on a workforce plan by December 2022. (202) 566-2549. An official website of the United States government. In December 2022, DHS OIG officials told us that they plan to replace the July 2019 strategic planning directive. We will continue to monitor DHS OIG's efforts to address this recommendation. DHS OIG agreed with this recommendation. 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In response, DHS OIG developed a dashboard tool to assist offices in using Project Tracking System data to monitor project milestones. In June 2021, we reported that DHS OIG had a July 2019 directive about strategic planning, however DHS OIG had not been implementing the directive to develop strategic plans or other organizational performance management processes. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. or https:// means youve safely connected to the .gov website. Department White Pages Engage with Us Report Incidents Report suspicious items or activities to local authorities immediately. Yes No No. TTY 1-800-745-5555. Toll Free Call Center: 1-877-696-6775, Content created by Assistant Secretary for Public Affairs (ASPA), U.S. Department of Health & Human Services, has sub items, about HHS Family of Agencies, Advisory Committees, Task Forces & Initiatives, has sub items, about Budget & Performance, FY 2023 Annual Performance Plan and Report, FY 2022 Annual Performance Plan and Report, FY 2021 Annual Performance Plan and Report, has sub items, about Strategic Plan FY 2022 - 2026, Strategic Goal 1: Protect and Strengthen Equitable Access to High Quality and Affordable Healthcare, Strategic Goal 2: Safeguard and Improve National and Global Health Conditions and Outcomes, Strategic Goal 3: Strengthen Social Well-Being, Equity, and Economic Resilience, Strategic Goal 4: Restore Trust and Accelerate Advancements in Science and Research for All, Strategic Goal 5: Advance Strategic Management to Build Trust, Transparency, and Accountability. (Recommendation 12), The Inspector General should develop and implement a process to ensure that all DHS OIG reports include a compliance statement that identifies the appropriate professional standards to which the work in that report adhered. The OI also: U.S. Department of Health and Human Services, Health Care Fraud and Abuse Control Program Report, Special Fraud Alerts, Bulletins, and Other Guidance, Request for Information: Modernization Initiative To Improve HHS-OIG Public Resources, Special Advisory Bulletin and Other Guidance. (Recommendation 11), The Inspector General should implement a process for developing, reviewing, approving, and managing its organizational policies. 7. . Washington, DC 20528-0305, Whistleblower Retaliation Reports of Investigation, DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, Reasonable Accommodations Request Intake Form. (Recommendation 10), The Inspector General should implement a process to identify, analyze, and determine the appropriate response to risksthat is, the internal and external risks to achieving the organization's goals and objectivesonce DHS OIG establishes them in its strategic plan. (Recommendation 4), The Inspector General should develop and implement a workforce plan that translates DHS OIG's strategic priorities into skill sets and competencies and identifies strategies for meeting those workforce needs. Return to top. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 Listing of key contacts organized by component agency. A lock GAO is making 21 recommendations to DHS OIG to address management and operational weaknesses related to performance management, quality assurance, reporting timeliness, and coordination with DHS, among others. DHS OIG agreed with this recommendation. (Recommendation 6), The Inspector General should develop and implement a process to develop succession plans to determine how critical leadership roles will be filled in the event of planned and unplanned vacancies. See how the Department of Homeland Security and all of its component agencies are organized by exploring the Organizational Chart. (LockA locked padlock) (404) 974-9417 To reschedule your appointment with an asylum office, please follow the instructions in your interview notice. Please indicate in this section if you have filed your complaint with any other office, to include other Inspector General offices, and your Congressperson. Eastern Region Available documentation regarding the April 2021 organizational changes does not align organizational roles and responsibilities with the agency's strategic objectives and/or priorities. The Office of Intergovernmental and External Affairs hosts ten Regional Offices that directly serve state and local organizations. GAO reviewed DHS OIG management and operations from fiscal year 2015 through fiscal year 2020. The Office of Innovation has cataloged organization policies and the corresponding responsible offices. Suite 2742 Atlanta, GA 30308 404.730.2780 1961 Stout Street Suite 12-400 Denver, CO 80294 303.312.7650 915 Second Avenue ICE Enforcement and Removal Operations is responsible for long-term Potomac Center Plaza Washington D.C. 20202. Report West Virginia Recipient Welfare; Report Health Care Crimes; (800) 869-4499 Check-In Office. In addition to its headquarters in Washington, D.C., the OIG operates audit and investigative regional and field offices across the country. DHS OIG agreed with this recommendation. The Office of Intergovernmental and External Affairs hosts 10 Regional Offices that directly serve state and local organizations. Select your region below for information on your Regional Office andRegional Director. Fax: (703) 413-1833, Phone: (703) 413-1865 To contact a specific location of the Office of Audit, refer to the specific locations listed in "Our Locations" below. A .gov website belongs to an official government organization in the United States. 500 12th St SW . Office of Inspector General - U.S. Department of Labor OFFICE OF INSPECTOR GENERAL Report waste, fraud, and abuse to the OIG Contact OIG Hotline 202.693.6999 800.347.3756 Fax: 202.693.7020 www.oig.dol.gov OIG Testimony Before House Committee on Ways and Means OIG Investigations Newsletter XLIII October 1, 2022 - November 30, 2022 It has not established roles and responsibilities for an organization-wide quality assurance program. In October 2022, DHS OIG officials provided us with a demonstration of an internal dashboard tool that includes information connected to risk, such as budgetary information and past OIG work. Sacramento Regional Office (California) Need help applying for benefits online? DHS OIG agreed with this recommendation. DHS OIG agreed with this recommendation. (646) 428-3860 As noted in our recommendation, the annual work planning process should be part of a risk-based planning system, the first step of which is assessing the nature, scope, and inherent risks of DHS programs. Implementing this directive, including tracking the time frames in each step, will provide DHS OIG information to help ensure their processes support timely report completion. He provides executive level leadership to headquarters and the field, including three regions, 20 LE/FAMS field offices, the Visible Intermodal Prevention and Response Program, and senior-level training staff detailed to the TSA Academy, the LE/FAMS . With the implementation of this dashboard, DHS OIG leaders are better positioned to understand project time frames and strategically target any efforts to shorten time frames, ensuring that DHS OIG's work contributes to timely oversight. Frequent leadership turnover and associated shifts in leadership priorities have contributed to DHS OIG's long-standing management and operational weaknesses and impeded efforts to address them. U.S. Department of Health & Human Services 200 Independence Avenue, S.W. A .gov website belongs to an official government organization in the United States. As we reported in June 2021, DHS OIG had taken steps to deliver performance management training, including training for supervisors in the summer and fall of 2020 and training for new hires from November 2020 through January 2021. The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. In response to our feedback, DHS OIG subsequently updated the checklist to reflect its current practice of conducting work in accordance with government auditing standards or CIGIE inspection and evaluation standards. . About Us . However, we noted in our report that the performance management sessions did not appear to be recurring trainings and, according to one DHS OIG senior leader, the organization had not determined how frequently those trainings would be delivered. We will continue to monitor actions to fully establish the offices created in April 2021 and DHS OIG's actions to evaluate the organizational structure in response to Recommendation 10. Oklahoma City, Ok73105 The Inspector General also communicated this expectation in an agency-wide email. Preventing Terrorism and Enhancing Security; Enforcing and Administering Our Immigration Laws; Funds Recovered /Deobligated:$12,914,996, Recoveries, Fines,Restitution, Asset Forfeiture:$71,793,867, Investigations Referred to Prosecution:95. Myra Hamilton, Acting Regional Inspector General for Audit DHS OIG also agreed with that recommendation, which if implemented, could result in additional organizational changes. Please note: If you know of or suspect fraud, waste, abuse, or criminal activity involving U.S. Department of Education funds, programs, or operations, please contact our OIG Hotline (available 24 hours a day/7 days a week). Federal government websites often end in .gov or .mil. DHS OIG agreed with this recommendation. The headquarters of VA OIG is located in Washington D.C. and serves as the central hub for all of the agency's operations. In October 2021, DHS OIG officials said they were evaluating the necessary frequency of refresher training for all managers and noted that they plan to align routine training with their updated performance management policy, which was completed in November 2022. Fax: (202) 616-0271, Phone: (703) 413-1801 Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. 200 Independence Avenue, S.W. In April 2021, the Inspector General announced several organizational changes to reorganize existing functions into two new offices-the Office of Integrity and the Office of Innovation. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. A lock The OIG focuses our oversight on DHS core mission areas: Whistleblower Retaliation Reports of Investigation, Reasonable Accommodations Request Intake Form. field office Share. Field Office Location. Address. HHS-OIG is the largest inspector general's office in the Federal Government, with more than 1,600 employees dedicated to government oversight, combating fraud, waste and abuse and to improving the efficiency of HHS programs. The time it takes to complete reports increased over the 4 fiscal years we assessed. DHS OIG agreed with this recommendation. In October 2022, officials demonstrated new features in the dashboard and discussed plans for additional features. Region 3 DHS OIG concurred with each of GAO's 21 recommendations. These organizational changes followed some of the key practices for organizational transformation, but did not follow other key practices. In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a human capital plan for DHS OIG. 1-401-421-7005. DHS Mailing Address Media Contacts Media inquiries and department press contacts. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. Therefore, OIG has not addressed this recommendation based on actions taken to date with respect to the organizational changes in April 2021. Washington, D.C. 20201 We will continue to monitor DHS OIG's efforts to align routine performance management training with this updated policy. If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). Fax: (202) 616-4532, Phone: (202) 616-4620 > HHS Regional Offices. Available locations for. > Agencies Atlanta Resident Office Atlanta Federal Center 61 Forsyth St. SW Suite 16T94 Atlanta, GA 30303Phone: (470) 645-6000Fax: (404) 331-3338 Boston Field Office Thomas P. O'Neill Federal Bldg.10 Causeway St.Suite 1001Boston, MA 02222Phone: (617) 565-8200Fax: (617) 565-8222 Bridgeport Resident Office Brian McMahon U.S. HHS Region 4 - Atlanta directly serves state and local organizations in Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee. The other policy would establish the DHS OIG quality control and assurance program. No. Receive the latest updates from the Secretary, Blogs, and News Releases. HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. DHS Office of Inspector General MAIN NUMBER: 202-981-6000 MAILING ADDRESS: Office of Inspector General/MAIL STOP 0305 Department of Homeland Security 245 Murray Lane SW Washington, DC 20528-0305 DHS OIG Hotline Information: Report Corruption, Fraud, Waste, Abuse, Mismanagement Or Misconduct Allegation Form (Preferred) TOLLFREE: 1-800-323-8603 We will continue to monitor and will assess implementation, including DHS's perspective on the standardization of the process. Fax: (312) 886-0513, Phone: (303) 864-2000 Suite 2742 Atlanta, GA 30308 404.689.7068 1961 Stout Street Suite 12-400 Denver, CO 80294 720.464.1978 915 Second Avenue Secure .gov websites use HTTPS In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. (LockA locked padlock) From here, the VA OIG oversees investigations, audits, and inspections, which are aimed at improving the overall quality of VA programs and services. Region covers Arkansas, Louisiana, Oklahoma, and Texas. (Recommendation 7), The Inspector General should develop and implement an updated performance management policy. 101 W Ida B Wells Drive Suite 4000 Chicago, IL 60605 United States (312) 347-2400. . Toll Free Call Center: 1-877-696-6775, Content created by Office of Intergovernmental and External Affairs (IEA), U.S. Department of Health & Human Services, Office of Intergovernmental and External Affairs (IEA), has sub items, about The Partnership Center, Commonwealth of the Northern Mariana Islands. Look up email and mailing addresses, telephone numbers, help-desk support for web applications, instructions on how to report incidents, and more. 61 Forsyth Street, Room 19T30 EMAIL: DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, DHS Office of Inspector General/MAIL STOP0305 Ruth Dunlop, Assistant Regional Inspector General for Audit, Atlanta Regional Office (Georgia) JCK Federal Building Phone: (202) 616-4620 To do so, GAO reviewed DHS OIG documents, interviewed officials, and analyzed DHS OIG data and published reports. Main Navigation. Region 2 HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. Call 1-855-503-SAFE (7233) if you suspect abuse or neglect of an adult or child. When possible, please use the following links and phone numbers when contacting the OIG: Hotline: Online Form 1-800-347-3756 Media and Congressional Inquiries: LaborOIGinfo@oig.dol.gov 202-693-7100 Members of the press who wish to be notified about OIG work, please email us at LaborOIGInfo@oig.dol.gov . Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin Region 6 - Dallas Arkansas, Louisiana, New Mexico, Oklahoma, and Texas Region 7 - Kansas City Iowa, Kansas, Missouri, and Nebraska Region 8 - Denver Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming Region 9 - San Francisco (Recommendation 8), The Inspector General should develop and implement a process to provide regular training and support for staff and supervisors so that they can consistently apply the organization's performance management policy, once DHS OIG develops and implements an updated performance management policy. We monitored reports issued from June 2021 through September 2022 and confirmed that all reports contained a compliance statement to identify the appropriate professional standards. works collaboratively with other components to develop appropriate enforcement actions and recommend fixes to aspects of HHS programs vulnerable to fraud. Fax: (817) 385-2080, Phone: (303) 335-4201 In November 2021, DHS OIG institutionalized this expectation by revising its project proposal form to include the proposed standards for the work, and the options on this form are limited to government auditing standards and CIGIE standards for inspections and evaluation. We will continue to monitor DHS OIG's efforts to address this recommendation. An official website of the United States government. Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, Vermont, Virginia, Washington, D.C., and West Virginia. We will continue to monitor DHS OIG's efforts to address this recommendation. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. (215) 656-6900 Office Directory OIG Hotline FOIA Headquarters Office of the Inspector General U.S. Department of Justice Office of the Inspector General 950 Pennsylvania Avenue NW Washington, D.C. 20530 Phone: 202-514-3435 Fax: (202) 616-9881 Office of the General Counsel U.S. Department of Justice Office of the Inspector General Office of the General Counsel The headquarters also houses the main administrative and support staff . Office of Inspector General 1500 Pennsylvania Avenue, N.W. In January 2022, OIG officials said they were developing documentation to institutionalize the process for future work plans. Citizenship And Immigration Services Ombudsman, State Homeland Security and Emergency Services, This page was not helpful because the content. (LockA locked padlock) Oklahoma Human Services The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. Menu; Search; En Espaol; Contact; > About Fax: (520) 620-7301, In memory of OIG Special Agent William "Buddy" Sentner The Office of Innovation is considering and incorporating other offices' comments, and will subsequently provide the policy for leadership review. HUD OIG, Office of Audit Room 1109 Regional Office 307 W. 7th Street Fort Worth, TX 76102 (817) 978-9309 . DHS OIG has provided us with demonstrations of this dashboard, including ways that the dashboard identifies projects with potential data entry errors. Attn: Office of Investigations - Hotline Visit www.okdhslive.org to apply for or receive information about assistance including Energy Assistance, Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. Fax: (415) 503-1417, Phone: (703) 413-1835 In September 2022, DHS OIG officials told us they were developing a comprehensive organizational analysis document that would address functional responsibilities. The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. DHS OIG agreed with this recommendation. : DHS OIG agreed with this recommendation. OIG officials noted that the information is accessible to all staff to inform proposals for new work and that they plan to add more information to the dashboard in the future. (Recommendation 17), The Inspector General should develop and implement a process to ensure that program offices consistently use DHS OIG's data system to track project milestones. Southernwestern Region U.S. Department of Health & Human Services An official website of the United States government. Office of Inspector General . OIG's Role See Exhibit A (Report, Office of Inspector General). Washington, DC 20230 202. In September 2022, DHS OIG officials said they expect to have a workforce plan finalized by December 2022. Sacramento, CA 95814 State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. Answers to the most frequently asked question about DHS and its programs. Fax: (703) 413-1833, Phone: (404) 331-5928 In November 2022, DHS OIG issued an updated performance management policy and an accompanying handbook, both of which the Inspector General emailed to all employees. A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. Before sharing sensitive information, make sure youre on a federal government site. Washington, DC 20528-0305, Report Corruption, Fraud, Waste,Abuse, Mismanagement Or Misconduct, DHS Office of Inspector General/MAIL STOP 0305 DHS OIG leaders discussed the ways in which they utilize the dashboard for high-level and individual project management, and how their routine use of the dashboard prioritizes timely and consistent data entry. coordinates with the Department of Justice and other law enforcement authorities to leverage resources and fraud-fighting efforts; provides protective services to the HHS Secretary and participates in public safety and security management activities; and. A lock Field Office Location. HHS Region 10 - Seattle directly serves state and local organizations in Alaska, Idaho, Oregon, and Washington. Secure .gov websites use HTTPS To provide independent oversight and promote excellence, integrity, and accountability within DHS. DHS OIG agreed with this recommendation. Please direct all media and/or general information inquiries to OPA. New York, NY 10005 Immediate Office The Office of Investigations contact information for each of its Offices can be found below: 1301 Constitution Ave. NW WJC West, Room 3428 Washington, DC 20004 (202) 566-0819 (office) Headquarters Operations Directorate. Region covers Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Ohio, Nebraska, North Dakota, South Dakota, Tennessee, and Wisconsin.Telescoping Flag Pole Keeps Falling Down, Forest Park High School Calendar, Articles D