This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve. This may include additional research and ongoing casework. Es importante para ti unirte a una compaa donde "La gente cuenta" y "Hacemos lo correcto". Job Description: CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. It's why we're so driven to connect passion with purpose. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. * Excited about learning new things, and able to apply your enhanced knowledge in the service of your customers As an Seasonal Bilingual Customer Care Representative you will work in a dynamic call center environment providing customer service and consultation to our client employees. We act with respect and accountability, mindful that our actions affect the lives of millions in meaningful ways. We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Take advantage of some of the best training and tools in the world to learn more about multiple areas of Human Resources! A customer care representative's salary covers health benefits, transportation, housing, and other related benefits. To deliver on this purpose, we do things differently. Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries. Location at Alight Solutions. * Bilingual (English/Spanish) is a plus We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). Customer Care Representatives or Customer Service Representatives are tasked with keeping clients satisfied. Customer Care Representative Human Resources. We are one team, hungry for results, we focus on what matters, and know that for even the most difficult challenges, there is a solution and we will find it. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. Jobs at Alight Solutions Customer Support Representative positions See more jobs Customer Care Representative, Human Resources - Virtual Florida 5 days ago Bilingual (English/Spanish) Customer Care Rep - Virtual San Juan, PR 30+ days ago Off the weekends and have flexibility with shifts but pay wasn't good and training wasn't either Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. This job is no longer accepting applications. Mid Level As a Customer Care Representative, a typical day mayinclude the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. As a Customer Care Representative 1, a typical day to include the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Health insurance is either BCBSIL or Kaiser depending on where you are located. We are not an agent or representative of any employer. Please note that all salary figures . We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. HDHP or PPO available., At Alight, we believe a companys success starts with its people. Apply online instantly. Culling together a clear, well-defined list of customer care representative tasks and responsibilities is the first step in creating a thorough job description. The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. View this and more full-time & part-time jobs in Miami, FL on Snagajob. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Depending on the location, skills, and experience, a customer care representative earns between 66,700 NGN and 196, 000 NGN respectively per month. Join our team. |, Route Manager Trainee (Entry Level & Experienced Hire), Assistant Manager, Merchandising - Colonial Plaza, Customer Care Representative - Open to Alight Alumni Only Full Time At Alight, we are reimagining how people and organizations thrive. Their job is to help ensure customer satisfaction. Some related job titles areCustomer Support Representative salaries with median pay of $42,111,Customer Service Associate salaries with median pay of $38,241,Customer Service Specialist salaries with median pay of $41,669,Customer Service salaries with median pay of $36,900. Customer Care Representative Human Resources. Customer Care Representative Tasks. As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Customer Care business group within Alight, in San Juan, PR. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Amas el desafo de tomar decisiones en el momento mientras ayudas a gente que est tomando decisiones importantes de su vida. The mission of our customer care teams exemplifies the need for humanunderstanding. Customer Care Representative Job, Remote or Oklahoma City, OK. At Alight, we believe a company's success starts with its people. Every day, our customer care representatives are on the front-line of care, advocating for peopleensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. Ten paid holidays per calendar year (8 fixed and 2 floating). Benefits . We strive for Excellence Every Day by collaborating with our clients and colleagues. * A corporate WELLBEING program (physical, social, emotional and financial wellbeing) that creates an environment and culture where leadership and colleagues are engaged, healthy and high performing. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Must be able to work a flexible schedule based upon high call volume needs. #beAlight Reimagining how people and organizations thrive. You will be notified during the hiring process which checks are required by the position. Type: Full Time The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. Valoras trabajar con compaeros comprometidos y lderes amables que les importa el bienestar de sus empleados y clientes. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Be prepared to answer why you are interested in this particular job opening. Como un representante de servicio al cliente en ReedGroup, ayudars a personas a navegar la logstica y la administracin de sus ausencias de trabajo. See office directory Fully bilingual on-site outsourcing services in: We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. These teams are a critical component of Alights health care,retirement and HR-delivery services. Our story. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). #FJTop100 #remotework #remotejobs #jobs #jobsearch, Top 100 Companies to Watch for Remote Jobs in 2023 | FlexJobs, Averages based on self-reported salaries. Alight unlocks enterprise growth for the worlds most influential companies with future ready human capital and business solutions. Our story starts with a simple universal truth: Every business is a people business. Customer Care Representative Human Resources. Si es as, entonces ReedGroup es para ti! A Customer Service Representative also handles concerns, complaints, or other issues. Find out if you meet the requirements! The role of a Customer Service Representative is to help customers understand the products and services being offered by a company. Find out if you meet the requirements! Alight Solutions San Juan is looking for real people, who are passionate about customer care. , Alight Cares- our program that allows you to track your community volunteer hours, Corporate matching for yourcharitable donations. Stay updated on our new opportunitiesJoin our. We are excited to be partnering with Marriott to assist you during this unprecedented situation we are all currently facing. Customer Service / Guest Services, Part-Time Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, At ReedGroup, you'll have the support and flexibility to achieve your professional and personal goals. Job Description: JOB SUMMARY Alight Solutions San Juan is looking for real people, who are passionate about customer care. The Engagement Guide works in conjunction with the Annual Fund Director and leadership team to implement dynamic and successful donor relations and annual giving programs in support of Alight's mission and fundraising goals. Because transformation takes a workforce. Apply for Customer Care Representative I, Healthcare Benefits at Alight today! We want towelcome you to learn more aboutAlight and our Customer Care team. I was responsible for keeping up to date with daily schedules and routines and managed all of . |, MCAT Critical Analysis and Reasoning Instructor, MCAT CARS Instructor, San Juan, Puerto Rico Office. Customer Care Representative, Human Resources - Virtual Open to States in Eastern Time Zone job in Tampa, FL. Check out our open opportunities below. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Knowing our products inside and out so that you can . Work with Livelihood Officer in identifying, assessing and guiding livelihood groups on group formation and record keeping. The mission of our customer care teams exemplifies the need for human understanding. Esto incluir ser el primer punto de contacto para los clientes que necesiten ausentarse del trabajo, debido a enfermedad o heridas, o a responder a sus preguntas. * Continuously strive to provide superior products and customer service, serving callers as a subject matter expert on a variety of leave types This training will take place during the first 5-weeks of your employment, and the hours are full time. At Alight, we are reimagining how people and organizations thrive. Our story starts with a simple, universal truth: Every business is a people business. Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support. Careers in Customer Care At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. * Demonstrate a high level of confidentiality and professionalism
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